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Year 2019 has been one of many wins for Keells supermarkets, immediately following the transformation of the brand in 2018. It has gained several accolades including Most Valuable Supermarket Brand by Brand Finance for opening the chain’s 100th store, a Silver Award (Trade category) at the National Business Excellence Awards 2019 by the National Chamber of Commerce, and two Bronze Awards at the coveted SLIM Brand Excellence Awards for Service and Innovative Brands. These are a testament to the business’s commitment to its core purpose – improving the nation’s quality of life and rewarding the loyalty and trust customers place in the brand.
Keells supermarkets has been setting its own mark, innovating its service and product offerings, and building on global trends to deliver a world class retail experience to customers. While freshness, customer service and value for money are high on the agenda, giving customers an easy and enjoyable shopping experience has been driving force behind many of its innovative efforts.
“These five awards that we have won recently, amongst the many others we have bagged, are a testament to how well we have listened to our customers and put them at the heart of everything we do, as well as the dedication of a 4500 plus team that delivers excellence on a daily basis,” said John Keells Group Retail President Charitha Subasinghe.
Keells is a subsidiary of John Keells Holdings PLC (JKH), Sri Lanka’s largest listed conglomerate in the Colombo Stock Exchange operating over 70 companies in seven diverse industry sectors. JKH provides employment to over 13,000 persons and has been ranked Sri Lanka’s ‘Most Respected Entity’ for 13 years. Whilst being a full member of the World Economic Forum and a member of the UN Global Compact, JKH drives its vision of “empowering the nation for tomorrow,” through the John Keells Foundation.