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Exely, a hotel software provider trusted by 3500+ hotels in 56 countries, is on a mission to transform the way hoteliers manage their businesses. The team aims to liberate hoteliers from the burdensome tasks that consume their time and resources by offering automated cloud-based solutions and personalized customer success services.
With more than 150 clients in Sri Lanka and a dedicated local team, Exely is committed to supporting Sri Lankan hoteliers in their journey towards operational excellence and increased profitability. In this article, the Exely team presents the challenges they help to overcome and their unique business approach.
Optimizing Occupancy
In Sri Lanka, many hotels struggle to fill their rooms. Exely offers solutions to this challenge. With Booking Engine, Channel Manager, and Metasearch solutions working together in a single user account, hotels can boost their online visibility without wasting time or effort.
Customer support and success services help improve hotels' online listings, making them more appealing to guests. One of Exely’s partner hotels, Amagi Aria in Negombo claims that Exely solutions helped them boost their online sales by 45%.
Facilitating Direct Bookings and Boosting Revenue
Exely believes that selling directly is the key to earning higher profits. By using an easy-to-use Booking Engine on hotel websites, they set their properties for lower commissions and higher average checks. The automated Loyalty Program built-in Booking Engine encourages guests to return, which boosts your Return on Investment rate and lowers the booking acquisition cost.
With Exely, hotels typically see a 30% increase in direct bookings. Plus, by offering extra services through Booking Engine, they can boost their earnings by an average of 10%. Send a request for Exely Booking Engine before July 31st and get a three-months access to Exely Channel Manager for free.
Superior Service and Support
Exely is dedicated to ensuring clients’ success. Customer Success managers provide personalized guidance, including website audits and expert advice, tailored to optimize revenue and occupancy rates. Customer Support team addresses 90% of requests within the first hour, ensuring swift resolutions to keep your business running smoothly.
“With Exely we were well-impressed from the beginning. Most importantly, the service factor and what they promised were delivered to our satisfaction. What made us choose Exely are the advanced training in technology, useful training materials locally and internationally, payment terms and most importantly their customer service.” - Head of Sales and Marketing at Aditya Resort
Exely has created a vibrant community on WhatsApp for Sri Lankan hoteliers to share expertise, communicate common challenges, and stay updated on best practices. Join Exely Sri Lanka on WhatsApp to connect with fellow hoteliers, engage in industry discussions, and benefit from collective wisdom.
Trust Exely to be your partner in success. The Exely team audit hotel websites and provide recommendations for the website & direct sales optimization. Scan the QR code to get a free website audit.
Contact our representatives today to learn more and start optimizing your hotel's performance:
Bilal Yoosuf [email protected]
Ziyaad Jayman [email protected]
Eranda Lakmal [email protected]
Or reach out to us [email protected]