Thursday Nov 21, 2024
Thursday Nov 21, 2024
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Spring & Summer Co-Founder Shyamalie Wijegunawardena recognising the most loyal customer
Spring & Summer Co-Founder Shyamalie Wijegunawardena with family
Spring & Summer celebrated their top 100 customers at the ‘Spring & Summer Loyalty’ event recently.
The Loyalty Program was first launched in 2016 and has now grown to hold a base of 130,000 active loyalty customers island-wide in just six short years.
The event was the springboard for Spring & Summer to introduce changes to the Loyalty Program – bringing it into a modern era, where personalisation and individualised reward systems continue to grow in demand. The program now offers tier-based rewards – Platinum, Gold, Silver and Bronze, and will offer long-standing customers a far more personalised service and loyalty rewards program.
Spring & Summer Co-Founder Shyamalie Wijegunawardena said: “When we first launched our Loyalty points program nearly six years ago, our rewards and offers were standardised. However, with our fast-growing customer base and increasing additions to the loyalty program, we have further personalised our rewards systems for our loyal customers based on a four tier categorisation. With this, we’re looking at innovative and truly valuable methods to offer more benefits for our customers, as we look forward to building a long-term relationship with all of them.”
The event that welcomed Spring & Summer’s top 100 customers held an experiential service provision including access to personal stylists to aid with clothing make-overs and style selection; and set the tone for the contemporary clothing brand amongst their customers.
Founded by Daya and Shyamalie Wijegunawardena in 1995, the clothing brand, at present has eight major outlets in Sri Lanka and is available online to the world. As one of Sri Lanka’s leading retail brands, Spring & Summer has 85% of its products designed and manufactured in Sri Lanka.
