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Deegenics Founder/CEO Shohan Kulasuriya (right) with SPAR SL CEO Kumar De Silva.ICT Help Desk Assistant Nadee Perera and Head of ICT Mevan Fernando are also present
In a significant move towards enhancing efficiency and customer satisfaction, SPAR Supermarket, a global retail giant, has adopted the innovative “Get Connectz” solution for its operations in Sri Lanka.
This strategic partnership aims to revolutionise the way SPAR Supermarket manages its business processes, streamlines operations, and caters to the ever-evolving needs of its valued customers.
Get Connectz is a versatile management suite that consolidates various organisational functions into a unified platform. It serves as a hub for employees, customers, and suppliers to streamline communication, report issues, and manage tasks efficiently.
The solution offers multiple benefits. Among them are, Efficient Issue Reporting – SPAR Supermarket can now seamlessly manage maintenance, employee, customer, and supplier issues. This real-time issue reporting ensures that concerns are addressed promptly, ensuring smooth day-to-day operations; Preventive Maintenance – The system allows SPAR Supermarket to schedule and manage preventive maintenance tasks efficiently. This ensures that their state-of-the-art facilities and equipment are always in optimal working condition, reducing downtime and Data-Driven Decision Making – The platform collects valuable data that can be analysed to identify trends, optimise processes, and make informed business decisions.
SPAR Supermarket’s decision to adopt Get Connectz reflects its commitment to innovation and customer-centric operations. By investing in this state-of-the-art solution, SPAR Supermarket Sri Lanka aims to elevate its service standards and provide an unparalleled shopping experience to its customers.
SPAR Supermarket Sri Lanka CEO Kumar De Silva said: “We are thrilled to implement the ‘Get Connectz’ solution in our Sri Lankan operations. This innovative platform aligns perfectly with our commitment to providing the best possible service to our valued customers with ‘Get Cfacilities’ and confidence in our ability to efficiently address issues, manage our facilities, and enhance communication with our dedicated staff.”
SPAR Supermarket, a global retail giant, has been providing quality products and exceptional shopping experiences to customers worldwide for decades. In Sri Lanka, SPAR Supermarket has established itself as a trusted brand known for its commitment to quality, range, availability, customer satisfaction and its commitment to community.
Get Connectz is a cutting-edge management suite that unifies various organisational functions into a single platform, enhancing communication, task management, issue resolution, maintenance management and more. Designed to streamline operations and improve efficiency, Get Connectz is the ideal solution for modern businesses seeking to stay ahead in today’s dynamic market.
The platform collects valuable data across all its functionalities, offering businesses insights into trends and areas for improvement. This data-driven approach empowers informed decision-making, process optimisation, and resource allocation.
Get Connectz is developed by Deegenics, a dynamic and forward-thinking technology company that was founded in 2020. In a relatively short span of time, Deegenics has risen to prominence as a leader in the technology-driven services industry.
Deegenics has garnered multiple prestigious awards and accolades, both nationally and internationally, for its innovative solutions. Notably, their software solution, “ManKiwwa,” recently achieved international recognition as one of the best 40 winners at the World Summit Awards 2022 and Top 5 software solutions worldwide in the Inclusion and Empowerment category. This solution, introduced in Sri Lanka, empowers citizens to voice public issues/incidents to government authorities and enables those authorities to manage them effectively and efficiently, making a positive impact on society.
This recognition acknowledges the company’s commitment to using technology to support the achievement of UN Sustainable Development Goals (SDGs), further solidifying its position as a pioneer in the field.
Deegenics’s journey reflects its dedication to shaping innovative solutions that address critical challenges and enhance the lives of individuals and organisations. With a track record of excellence and a commitment to pushing the boundaries of technology, Deegenics continues to be a beacon of innovation in the industry.
It is said with SPAR Supermarket Sri Lanka adopting Get Connectz, the future of retail in the country looks promising, with increased efficiency, better customer experiences, and a commitment to continuous improvement.
