The Exterminators launches customer web portal

The Exterminators Ltd., Sri Lanka’s premier pest control and environmental enhancement company, became one of the few pest control companies in Asia to launch ‘The Customer Web Portal’. 

E-Connect ‘customer web portal’ is a web-based platform that provides customers with a single access point to information. The web portal can be used to provide the customer with personalised information such as proposals, service contracts, work orders, job reports, work status, pest risk-assessment and audit reports, payment details, monthly statements, upcoming services, MSDS, etc. 

Exterminators clients can log into their account, which is similar to online banking. The E-Mobile App is a perfect companion for technicians performing the services at the customer’s premises. The E-Mobile pest control app keeps work orders and customer accounts ‘in sync’ with events at the office. It creates a paperless environment – while mitigating the negative impact on the planet, it also saves your company time and money.

E-Scan is a feature added to the Exterminators Mobile App, with the purpose of taking the work load off the employees. The employees now don’t need to file any treatment records, pest sighting reports, checklist etc., as all treatment records are just a click away with real-time updates. In return, E-Scan allows the technicians to scan and update information through their mobile devices. ‘E-Scan’ will scan pest inspection and treatment points, rodent and insect bait stations, observations and material used, while all details will be available instantly on the ‘E-Connect Customer Web Portal’.

‘E-Schedule Optimisation’ is the most dynamic scheduler to serve the pest control industry. It allows us to schedule pest control service appointments for technicians with drag and drop technology. With this, the scheduler efficiently completes a task that would normally require multiple steps and time. Tasks such as appointment re-scheduling, changing the technician for the appointment, or adding new services without ever leaving the scheduler are completed with ease by using E- Scheduler.

The Exterminators team can now remotely access important service audit information without having to be on-site at the facility. Exterminators and the customers can now have digital records instead of using space-consuming binders when doing your audit paperwork. Having a digital version of your records will make navigation easier than ever. 

Exterminators is Sri Lanka’s premier and Asia’s 1st ‘Carbon Neutral’ pest control and Sri Lanka’s pioneer and World’s 1st ‘Carbon Neutral’ Anti-Microbial Disinfection Company. They are also the winner of 52 awards for business, brand, industrial excellence, entrepreneurship and environmental leadership and are ISO 9001, ISO 14001, ISO 45001, ISO 22000 and COVID-19 SLS (1672-2020) certified. For more info, please visit www.exterminators.lk.