Goldstar completes first year of successful operation

Goldstar Transport Lanka (Pvt) Ltd – a joint venture between Goldstar Transport Limited, one of the largest transportation companies in the UK, proudly completed one year of successful operations in May this year.

Employing superior systems and technology including the latest IT infrastructure enabling  online real-time tracking of jobs , which provides customers accountability and attention to detail, the company has grown from strength to strength to become a leading player in the transport logistics industry.

With keen insights on current and evolving customer needs, the Sri Lankan operation operates a quality fleet of Mercedes Benz prime movers. Together with a team of professional and dedicated staff, the company aims to be at the forefront of the transportation industry in Sri Lanka.

Elaborating on the company’s success and future plans Goldstar Transport Lanka Commercial Chief Manager Kamal Dissanayake said, “Delivering meaningful, measurable value to our customers is an integral part of our culture. We maintain a razor-sharp focus not only on the execution of service and cost control but also the ongoing measurement and communication of results...It’s how we move.”

“We have ensured that we possess the expertise, technology and resources needed to provide a differentiated and customised service to our clients and the management skills to execute these services, so that our clients can focus on their own business needs rather than spending their valuable time and resources on transport,” he added.

Among an impressive list of clients, Goldstar counts many shipping and freight forwarding companies for whom they have delivered many of their valuable clients’ cargo. Other corporates of note include many leading garment industries and blue chip companies that have also employed the services of Goldstar to deliver their goods to many regions of the country.

Specialising in handling all types of cargo, Goldstar has also offered services to several large-scale Water projects, as well handling of perishable goods for many Blue Chip companies.

Transport Manager Richard Collins moved to Sri Lanka last year from the UK and has been instrumental in upholding the passion and creativity that Goldstar Lanka (Pvt.) Ltd. represents. One of Richard’s main aims was to bring a European style of working to Sri Lanka with him and feels he is successfully doing this.

“Sri Lanka is such a fantastic place to work and it has been great to be able to introduce Truckcom’s systems and technology into the marketplace. We are happy that we’ve been able to deliver an excellent quality of service, paying special attention to detail and have been more than able to keep up with our customers ever changing requirements.”

Goldstar’s Truckcom package enables detailed and accurate tracking of deliveries – point-to-point, right up to the final destination. Among other key attributes of the company’s services are a cadre of trained drivers who possess sound knowledge of road networks and geographical areas that translates to shorter routes and faster deliveries.

Recording exponential growth, the company’s staff strength has grown 400% within one year. Goldstar is now poised to offer a total turnkey solution as a result of access to Global Park, one of the largest warehouse facilities in Sri Lanka.

Speaking on the company’s future plans General Manager Operations Navin Karunaratne commented, “The commitment of our employees has enabled us to build a culture of customer service excellence and everyone in the company takes pride in the fact that even in the midst of a challenging economy, the company has set new performance records for customer service and reliability.”

A continuous quality improvement process is the bedrock of Goldstar’s leadership in the industry, where every aspect of the business is measured to increase and ensure efficiency.

Goldstar plans to further enhance their technology, so that clients can personally track shipments themselves .Additional plans in the pipeline, are also to launch a 24-hour service operation for the benefit of their clients.

While remaining conservatively optimistic, Goldstar is finalising shipment projections for 2013 and making preparations to procure new technologies and expand facilities to meet the needs to support its growing business activities, a spokesperson for the company said.