Hutch partners Commercial Bank for SMS banking

Through the linking of their services, Hutch has now enabled their customers with Commercial Bank accounts access to a variety of services, 24 hours a day, via a simple SMS.

An agreement between the two companies was signed at the Commercial Bank Head Office in Colombo on 8 February. Commercial Bank was represented by Deputy General Manager Operations Sanath Bandaranayake, whilst the signatory for Hutch was Chief Operations Officer Anand Prakash.

With the signing of this agreement, Hutch customers with Commercial Bank accounts can reload their prepaid connections and settle post-pay bills as well via an SMS to 8823.This convenient new service also allows Hutch customers to pay their electricity, water, and other utility bills through SMS banking. A great feature of this agreement is that any Hutch customer gets the opportunity to pay their post-pay bill over the counter at any Commercial Bank, irrespective of them being the Bank’s customers.

Speaking at the signing ceremony, Prakash said “Our objective is to reach as many customers as possible by facilitating more touch points across the island. We will continue to enter into mutually advantageous partnerships to achieve that goal. I truly believe that Commercial Bank and Hutch customers will benefit from and enjoy the host of services offered. The country’s positive economic conditions have also propelled further investments for network expansions and enabled us to offer a host of attractive VAS and IDD products for our valued customers.”

Bandaranayake said that the Bank is dedicated to providing the best quality of service to their customers throughout its extensive branch network. “Through our partnership with Hutch, we get to enhance customer satisfaction and will ensure that we secure the trust of our joint clientele,” he added.

Hutch users can now gain access to SMS Banking services by simply opening up a Commercial Bank account from any of their 213 outlets and start enjoying the convenience of SMS banking immediately.