Mazda service centre enhances facilities with new equipment

Tuesday, 18 March 2014 00:27 - - {{hitsCtrl.values.hits}}

The Colonial Motors Mazda Service Centre in Battaramulla consists of a state of the art facility for service and repairs of brand new and reconditioned Mazda vehicles. With garage facilities sprawled over an extent of 2 acres of land housing the latest equipment and tooling from Japan and Sweden, it is set to become one of the best service centres for Mazda in the country. The Customer service philosophy at the Mazda Centre is enriched by following the Japanese tradition of constant innovations to their service offering. The installation of specialised new equipment along with addition of other customer conveniences has been added to improve their customer service initiatives. Specialised equipment for accident repairs such as the newly installed Collision repair Jig, which is a fully computerised system from Sweden for body and chassis alignment, the electronic engine analysing systems and computerised paint booth with baking facilities which will ensure precise paint work and a high quality finish are some of the latest additions. The availability of a recovery team- round the clock on a 24x 7 operation further enhances the Mazda Centre’s holistic approach to vehicle maintenance and repairs. A special valet service for picking up and dropping of vehicles for services on appointment is also available. Vehicle Services are performed to the exact manufacturer’s requirements so that it will not affect the vehicle warranty. This is ensured by strict guidelines and procedures being followed while servicing the vehicles. The stamping of the vehicle log book is also adhered to at the Mazda centre to ensure all services are up to date and recorded on digital log books. To ensure greater customer conveniences, they have also introduced convenient payment system at this facility. “Our goal is to manage every aspect of Mazda service and repair whilst minimizing inconveniences to customers as well as ensuring the vehicle is back on the road as soon as possible. A clean environment is maintained by following the guidelines set forth for a green work shop. We wanted it to be a place even a lady would feel comfortable taking her car for a service or repair and provided entertainment facilities such as cable TV in the waiting area” commented Lalindra Jayasinghe, works manager at the Mazda Centre. Mazda service centre offers everything a car owner needs from a modern workshop and has customer service at the heart of everything they do. A team of dedicated service professionals who have been specially trained to handle Mazda vehicles are at hand to meet the requirements and give the customer and the vehicle the best possible service and care. The technicians at Mazda centre have been trained to know everything about Mazda vehicles, bumper to bumper and are equipped with the knowhow and knowledge required. It is important to service and repair vehicles to manufacturers specs as it ensures the safety of the passengers. Furthermore, there can be peace of mind that only Mazda certified, original parts are used. This is of paramount importance as it is the only way one can ensure your vehicle is going to perform and be as safe as it was prior to an accident. As accidents can be stressful to the vehicle and the owner, personnel at Mazda centre go one step further by dealing with the insurance companies as well and are able to inspect and quote for any damage-large or small. These are only some of the services the Mazda Centre can provide for you and your vehicle- for any service or repair Colonial Motors (Ceylon) Limited, is a company engaged in the import and repairs of motor vehicles in Sri Lanka . It is a fully owned subsidiary of CM holdings PLC, a Public Limited Company listed on the Colombo Stock Exchange. With over 100 years of trusted service and a commitment to providing high levels of service and motor engineering expertise along with constant innovation, timely delivery and excellence. Under Colonial Motors Ceylon Ltd, all Mazda vehicles including the award winning SKYACTIV Technology incorporated vehicles-The Mazda 6, the Mazda CX5, The Mazda 3 -2014 model, come standard with Mazda Total Care – 3-year/100,000km WARRANTY, 3 –year/100,000km FREE road side assistance, 3-year/100,000km FREE Diagnostics. Colonial Motors Ceylon Ltd is the new importer and distributor of Mazda automotive products in Sri Lanka and the Republic of Maldives. Colonial Motors also imports and distributes Mazda2 subcompact, Mazda3 compact, Mazda6 executive sedan, CX5 compact SUV, BT50 pickup and the iconic roadster MX5 in Sri Lanka.