UPS partners with The Coffee Bean & Tea Leaf to launch country’s first-ever retail UPS outlet

Calamander Group Inc. Chairman Roman Scott

United Parcel Services Ltd., (UPS) – Sri Lanka recently joined hands with The Coffee Bean & Tea Leaf, paving the way to the launch of the country’s first-ever UPS retail outlet. 

Spearheaded by the authorised service contractor for UPS in Sri Lanka – Fits Express Ltd., the retail outlet was inaugurated by UPS at the Coffee Bean and Tea Leaf store at Maitland Crescent in Colombo 7. This outlet is the first roll out of UPS kiosks across all Coffee Bean stores in Sri Lanka.

UPS, the largest express package delivery company in the world, was founded in 1907 in Seattle, Washington, USA. Headquartered in Atlanta, Georgia, the company manages the flow of goods, funds and information in more than 220 countries and territories across the world. UPS is also a global leader in providing specialised logistics, transportation and e-commerce services.

Expressing his views, Ammar Kassim, Director of Fits Express (Pvt) Ltd. – the Authorised Service Contractor for UPS in Sri Lanka – said: “The retail outlet with The Coffee Bean & Tea Leaf extends convenience and choice for our customers. We anticipate significantly strengthening our retail offering over the next six months, with a planned roll out of an additional 30 retail locations in 2017. UPS has recently strengthened its position in Sri Lanka, appointing FITS Express as its new Authorised Service Contractor and offers global express services, supply chain solutions via air and ocean, 3PL services and contract logistics solutions locally.”

From left: The Coffee Bean & Tea Leaf Sri Lanka Operations Implementations Manager Michael Rood, The Coffee Bean & Tea Leaf Sri Lanka Commercial Manager Daniel Di Giovine, UPS ASC Sri Lanka Fits Express Marketing Specialist Shehara Portier, UPS ASC Sri Lanka Fits Express Director Ammar Kassim and Calamander Group Inc. Food & Beverage Division Managing Director Paul McMichael

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The UPS Sri Lanka Team at the new UPS retail outlet at the Coffee Bean & Tea Leaf store

Founded in Southern California, USA in 1963, The Coffee Bean & Tea Leaf is the oldest and largest privately-owned specialty coffee and tea retailer in the US. At present, the retailer has expanded its operations to over 1,000 stores worldwide. Furthermore, the Coffee Bean and Tea Leaf franchise in Sri Lanka is owned by the Singapore based investment company, Calamander Group Incorporated. 

Sharing his views regarding the newly formed partnership, Calamander Group Inc. Chairman Roman Scott said: “Unlike in a regular package delivery service, customers now have the privilege of relaxing with a fragrant cup of coffee or a slice of blueberry cheesecake while their package details are being processed. This will be a refreshing experience to all Sri Lankans, as it’s the first of its kind to be introduced in the country. We are looking forward to consolidating our partnership with UPS, as the service grows island-wide.”

The UPS retail outlet at The Coffee Bean & Tea Leaf in Maitland Crescent, Colombo 7 operates in the same manner as a regular UPS store, offering quick and convenient global access for international shipping customers. The customers of The Coffee Bean & Tea Leaf can obtain time definite international express products within easy reach.