Do CEOs encourage bad news?

Monday, 21 July 2014 00:01 - - {{hitsCtrl.values.hits}}

CEOs, much like politicians, tend to get ‘surrounded’ by ‘yes-men’ who fear delivering bad news. Given the tendency to ‘shoot’ the messenger of bad news, constructive feedback/ground realities tend to get suppressed and decision making gets ‘politicised’.

Smart CEOs build a culture of encouraging open and objective feedback. They go for the ‘ball’ rather than the ‘player›! Assigning a relatively senior manager to play the role of a fulltime critique could be one way to achieve breakthrough. Of course this depends on the CEO’s ‘appetite’ to confront the brutal truth, however bitter it may taste! Bon appétit!

Do CEOs encourage bad news?

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