Allianz Lanka relocates Nittambuwa branch, enhancing customer experience

Friday, 4 August 2023 00:00 - - {{hitsCtrl.values.hits}}

Allianz Lanka, has successfully relocated its branch in Nittambuwa, recently.

The new branch boasts modern amenities and a design philosophy in alignment with Allianz’s commitment to providing seamless world-class services to customers in welcoming spaces. The branch is home to both Allianz Life and General Insurance.

The newly relocated branch was declared open during a special ceremony which took place on 5 July, marking this important milestone for Allianz Lanka’s distribution strategy. Accordingly, Allianz Lanka – Nittambuwa is now conveniently located at 570C, Colombo Rd, Nittambuwa, offering easy accessibility with ample parking and a prominent location in the area.

As part of Allianz Lanka’s continuous efforts to deliver excellence and maintain consistency across its branches island-wide, the relocation serves as a significant move towards achieving uniformity with global standards. As a part of its omnichannel service delivery strategy, Allianz Lanka is committed to maintaining a seamless look and feel across all its branches. This ensures that customers receive a consistently exceptional experience and high-quality services, regardless of their preferred channel of access.

Allianz Insurance Lanka Ltd. CEO and Country Manager Alan Smee said: “Ensuring a consistent brand experience is crucial in today’s competitive market. Therefore, by standardising our branch experience, we are strengthening our presence and our promise to deliver world-class insurance services to all our customers. We encourage our customers and the public to visit our new location and enjoy the new experience we have designed.”

Allianz Life Insurance Lanka Ltd. CEO Jayalal Hewawasam said: “At Allianz Lanka, we’re dedicated to delivering unparalleled customer service and outstanding insurance solutions. Through the relocation of our Nittambuwa branch, we aim to provide our valued customers with a modern and inviting environment that reflects our commitment to our valued customers, protecting what’s precious to them.”