Allianz Life revamps Jaffna branch to serve customers better

Allianz Life Insurance Lanka CEO Jayalal Hewawasam together with other senior management opening the Jaffna branch after refurbishment of the facility

Allianz Life’s branch in Thirunelveli, Jaffna recently reopened after a thorough refurbishment of the facility.

The refurbishment was undertaken as part of an ongoing branch upgrade program by Allianz Lanka, in order to better equip its branch network to deliver a seamless experience to its valued customers. Allianz Lanka is presently in the midst of a broad effort to evaluate its branch infrastructure and make strategic investments to further its ability to maximise customer experience value.

Customers of Allianz Life can now obtain a full range of services at its Jaffna branch, amidst a modern and comfortable space, including advice on Life, Health, Investment and Retirement life solutions. Through the branch, customers will also be able to purchase any Allianz Life insurance policy, check their policy status and details, settle premiums and obtain additional policy services such as policy upgrades, including adding new family members and related documentation, together with claim submissions.

Allianz Life Insurance Lanka CEO Jayalal Hewawasam said: “It’s a great pleasure to announce that our Jaffna branch in Thirunelveli is now open for business, subsequent to the completion of renovations. With these upgrades to the facility, our intention is to provide customers with a more responsive, agile and accessible service experience. Therefore, we invite all customers and the public in the region to visit Allianz Life and discuss how we can help you protect your most precious things in life.”