Allianz relocates Customer Care Centre at Union Place

Monday, 4 September 2023 00:00 - - {{hitsCtrl.values.hits}}

Allianz Lanka, recently relocated its state-of-the-art Customer Care Centre, from Borella to Union Place.

The move marks an important milestone in Allianz Lanka’s commitment to offering world-class insurance solutions with enhanced accessibility and customer-centricity.

The newly relocated Allianz Customer Care Center is now conveniently located at No. 323, Union Place, Colombo 02.

This strategic move aligns with Allianz Lanka’s vision of providing easy access, including ample parking, for its valued customers, ensuring a seamless and convenient experience.

A special ceremony was held to mark the opening of the newly relocated Allianz Customer Care Centre where a number of key personnel, staff and customers were present. The presence of these high-ranking officials at the event underscored Allianz Lanka’s dedication to superior customer engagement and service standards.

The newly relocated Allianz Customer Care Centre now showcases a contemporary architectural design that sets new industry benchmarks. It boasts modern amenities and facilities, aligning perfectly with Allianz Lanka’s unwavering commitment to maintaining global standards while fostering a customer-centric environment.

Allianz Insurance Lanka CEO and Country Manager Alan Smee said: “We are thrilled to unveil our revamped Customer Care Center, marking a new era of accessibility, convenience and excellence. Our aim is to deliver world-class insurance solutions that resonate with our customers’ needs, while ensuring a truly seamless, hassle-free experience.”

Allianz Life Insurance Lanka CEO Jayalal Hewawasam said: “This relocation underlines our unwavering commitment to enhancing customer experiences. We strive to deliver evolving insurance solutions that cater to the versatile needs of our customers, ensuring they receive the best possible service.”