Amana Takaful pioneers 24/7 healthcare access with unlimited doctor consultations for policy holders

Friday, 14 March 2025 00:06 - - {{hitsCtrl.values.hits}}

Amana Takaful General Insurance Managing Director Hassan Kassim (left) and BIMA Sri Lanka Director and Country Manager Mafaz Mazeen exchange the agreement between the two organisations. Others from left: Amana Takaful General Insurance Senior Manager Business Development Imran Halaldeen, Senior Assistant General Manager – Product Pricing and Digital Transformation Nalin Dinudaya Sakalasooriya, CEO S. Karthigun, BIMA Sri Lanka Deputy General Manager Thusitha Aponsu and Sales Manager Indika Wijetunga

Amana Takaful Insurance, has entered into a ground-breaking partnership with BIMA Lanka to introduce telemedicine benefits as an added value for all its policyholders.

This service offers policy holders unlimited consultations with qualified doctors over the phone, ensuring immediate and convenient healthcare access whenever needed. As a pioneer in integrating telemedicine into insurance services, Amana Takaful Insurance continues to enhance customer experience with value-added benefits.

Through this partnership, policyholders can access licensed doctors 24/7 via phone consultations, receiving round-the-clock medical support from anywhere in the country. Consultations are available in English, Sinhala, and Tamil, ensuring accessibility for Sri Lanka’s diverse population. With unlimited doctor consultations, customers can seek medical advice without restrictions.

Amana Takaful General CEO Siva Karthigun said: “We are excited to introduce telemedicine services as part of our takaful insurance offerings. This partnership with BIMA Lanka reflects our commitment to delivering innovative solutions that prioritise the well-being of our customers. We are confident that this valuable addition will exceed customer expectations.”

BIMA Sri Lanka Director and Country Manager Mafaz Mazeen said: “At BIMA, our mission is to make healthcare affordable, accessible, and convenient for everyone. This partnership with Amana Takaful marks a significant milestone, introducing not just unlimited doctor consultations but also cashless OPD services, a first-of-its-kind initiative in Sri Lanka. By integrating telemedicine with hassle-free outpatient care, we are ensuring that policyholders receive the best possible healthcare experience without financial or logistical barriers.”

With this initiative, Amana Takaful Insurance reaffirms its dedication to innovation, accessibility, and customer-centric services—ensuring policyholders receive the support they need anytime, anywhere.

The service is powered by BIMA Doctor, a mobile-based healthcare model offered by BIMA Services Ltd., a subsidiary of BIMA Milvik, UK. BIMA Doctor provides a range of health programs and unlimited access to qualified medical professionals, significantly improving healthcare accessibility for underserved communities. BIMA Milvik has a proven track record of reaching 35 million customers across nine countries in Africa and Asia, making it a trusted global leader in digital healthcare solutions.

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