Bank of Ceylon opens dedicated unit exclusively for expatriate Sri Lankans

Bank of Ceylon Chairman Kanchana Ratwatte (right) declares open the International Customer Service Support Unit – BOC Foreign Circle yesterday as the General Manager K.E.D. Sumanasiri and International Treasury and Investment Deputy General Manager R.M.N. Jeewantha look on – Pic by Kithsiri de Mel

On the side-lines of its 83rd anniversary, the Bank of Ceylon yesterday opened its International Customer Service Support Unit – BOC Foreign Circle.

Launched by the International Division of the Bank, the unit aims to provide maximum convenience to BOC customers who work and live overseas. In addition, the unit will also help to bolster inward foreign remittances, especially at this time of national need.

International Treasury and Investment Deputy General Manager R.M.N. Jeewantha said: “In the current climate, Sri Lanka is in dire need of foreign remittances and ensuring a steady flow in remittances has become a priority task. Taking into the account the great service that Sri Lankans who are working and living overseas have performed in remitting funds through the proper channels have delivered to the nation, we took steps to launch the International Customer Service Support Unit as part of the commemoration of the Bank’s 83rd year of operation. 

“The main goal of the unit is to ensure the highest in convenience to our customers, irrespective of their country of domicile.”

While agent’s representing the new unit will engage with customers in Asia, Europe, the Middle East and other countries to ensure they are able to quickly and conveniently access services in Sri Lanka, customers are able to avail of services such as instant account opening, obtaining ATM and other cards, as well as loans and online banking services and a host of other convenience-led products and services.

International Assistant General Manager Ranjith Ruwanpathirana said: “As ‘bankers to the nation’ Bank of Ceylon continues to focus its efforts on improving and enhancing its services to the migrant population. The International Customer Service Support Unit is the next step in this endeavour, and we aim to deliver the highest level of service through the unit. I take this opportunity to invite all expatriate Sri Lankans to experience the superior level of service offered by the new unit.” 

Bank of Ceylon remains committed to providing the highest level of service and convenience to its customers. The Bank invites the Sri Lankan expatriate community to contact the unit through WhatsApp, Viber or IMO on the following numbers for more information and assistance: 0707 203 203, 0707 204 204, 0707 205 205.