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Ceylinco Life has emphatically reaffirmed its status as the country’s top life insurance company, winning the World Finance award for ‘Best Life Insurer in Sri Lanka’ for the ninth consecutive year in 2022.
The coveted award, combined with Ceylinco Life recently being adjudged Sri Lanka’s ‘Brand of the Year’ bought to a close a year of outstanding performance and resilience in the face of one of the worst economic crises in memory. The World Finance Global Insurance Award recognises Ceylinco Life as an organisation that is committed to continuously improving its overall processes, efficiency and relationships to serve customers better.
The accolade was once again conferred on Ceylinco Life after a stringent assessment of multiple aspects of operational performance including underwriting processes and process efficiency; policy maintenance – the process of reviewing clients’ policies, appropriateness of coverage and cost per policy; exposure to risk; customer retention rate; time taken to settle claims; new customer acquisition rate and financial stability – Premium Income, Market share, Life Fund and company profits.
Notably, Ceylinco Life is the only life insurance company in Sri Lanka to consistently win this award.
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