Citi Sri Lanka wins Global Finance’s 2020 World’s Best Digital Bank Award

Citi Sri Lanka’s leadership and excellence in digital banking has been recognised in the first round of Global Finance’s 2020 World’s Best Digital Banks Awards program.

Citi swept 16 Best Corporate Digital Bank titles across Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand and Vietnam. 

“We are honoured to receive the Global Finance 2020 World’s Best Digital Bank Award for Citi Sri Lanka. This certainly affirms Citi’s commitment to provide our clients with the best cutting-edge digital banking solutions to support their business needs. Together with Citi’s focused digital strategy along with our global presence and innovative digital solutions we will help our clients operate effectively in a secure manner during this ongoing pandemic with an enhanced overall client experience,” Citi Treasury and Trade Solutions Head Dilshan Seneviratne.

The bank was also recognised for Best Online Cash Management Services in Asia Pacific, Best Online Treasury Services, Best Mobile Adaptive Site, Best Mobile Banking App and Best Open Banking APIs. 

Since the start of the year, Citi’s Treasury and Trade Solutions business in Asia Pacific has seen a significant acceleration in the adoption of its digital platforms and capabilities. 

“Our investments in digital technologies have proven to be critical as the pandemic accelerates digital adoption among our client base. Through these capabilities, we have been able to effectively continue to support our clients and their business operations during this time. We remain committed to being the preferred digital platform for digital commerce and continue to expand our digital banking infrastructure to support clients now and for the future,” said Citi Asia Pacific Head of Treasury and Trade Solutions Rajesh Mehta.

Citi Asia Pacific and EMEA Head of Consumer Banking Gonzalo Luchetti said: “Digital and mobile banking are at the core of our strategy to offer clients a simpler, more intuitive and increasingly personalised client experience. Digital innovation is key to helping us offer a superior client experience, giving us the tools to be able to pre-empt and respond to client needs. This, in addition to our digital partnerships in the region, and introduction of new products and services on our digital platforms, is enabling us to successfully generate client-led growth.”