ComBank partners with PayHere to offer Q+ users a unique e-commerce experience

Commercial Bank Group Chief Marketing Officer Hasrath Munasinghe (second from right) and PayHere Founder/CEO Dhanika Perera (second from left) exchange the agreement in the presence of PayHere Head of Developments Karvin Mendis (extreme left) and the Commercial Bank Senior Manager – Card Centre Seevali Wickramasinghe

The Commercial Bank of Ceylon has partnered with PayHere, Sri Lanka’s largest aggregated internet payment gateway service, to offer users of its Q+ Payment App a unique, user-friendly and secure e-commerce experience. 

Commercial Bank customers can now conveniently pay for their purchases via the Q+ app to over 3,300 registered PayHere online payment service-enabled merchants. The bank’s credit, debit and prepaid cardholders who pay through Q+, the fastest-growing QR app in the country, will not be required to tap in their card details as this information is already stored on the app, the bank said. 

Payments to PayHere merchants via the Q+ online pay facility will enhance customer convenience as the transaction will only require the entering of a user’s mobile number registered with the app. Disbursements via Q+ require authentication using a static PIN which ensures the safety and security of transactions, making the Q+ App more secure than a normal card as customers’ sensitive data is not transmitted to merchant websites.

The partnership also presents PayHere enabled merchants another conduit to collect payments, the bank said. PayHere merchants can now add the Q+ online pay facility to their websites and offer customers another option to settle their payments, in addition to the acceptance all major credit cards, mobile wallets, and internet banking systems. Notably, Commercial Bank processes the highest number of card transactions in the country. 

To pay through Q+, Commercial Bank cardholders simply have to select the ‘Q+’ payment option in the checkout page of the merchant’s website or application, enter the registered mobile number, click on the alert that will pop up and complete the transaction by entering a four-digit transaction PIN in the Q+ Online Pay tab to which they will be directed. Once the transaction is complete, customers will receive a confirmation notification via SMS or email.

The ComBank Q+ App, which recently surpassed the 100,000 active user milestone, is Sri Lanka’s first QR-based payment application to be launched under LANKAQR. Designed as a hassle-free payment alternative for cardholders and vendors, the app enables cardholders to pay for purchases via their mobile phones simply by scanning the merchant’s QR code. Since the launch, the app underwent several functionality-enhancing upgrades including biometric authentication login for both the consumer and merchant applications, an ‘In-App Bill Payments’ feature that allows users connected to the bank’s debit, credit or prepaid cards to pay bills instantly, the facility to promptly settle credit card outstanding and top-up pre-paid cards, and most recently, the addition of an ‘Online Pay’ feature which enables customers to pay for online purchases by entering their mobile numbers in merchant websites and apps that have ‘ComBank Q+’ as a payment option.

Sri Lanka’s first Central Bank-approved aggregated internet payment gateway service with the largest customer base, PayHere enables businesses to conveniently accept online payments locally and globally from customers around the world. It is a single Online Payment Solution for Sri Lankan businesses to get paid online via multiple local and global online payment methods available in Sri Lanka.