ComBank wins six awards at Asian Banking & Finance Awards in Singapore

The Commercial Bank of Ceylon won a remarkable six awards presented in three separate segments recently by Asian Banking & Finance (ABF) at a single event in Singapore – the 2024 edition of the magazine’s annual awards ceremony.

Commercial Bank won two awards in each of the three segments – the ABF Retail Banking Awards, the ABF Corporate and Investment Banking Awards, and the ABF Fintech Awards, demonstrating its versatility in different spheres of banking and finance.

The bank received the awards for ‘Digital Consumer Banking Initiative of the Year’ and ‘SME Bank of the Year’ in the Retail Banking Awards segment; the awards for ‘Corporate Client Initiative of the Year’ and ‘Debt Deal of the Year’ in the Corporate and Investment Banking Awards segment; and the ‘Ecosystem Collaboration Award’ and ‘Payments Solution Award’ in the Fintech Awards segment.

ABF’s ‘Digital Consumer Banking Initiative of the Year’ award was won by ComBank Digital, Commercial Bank’s flagship digital product, and Sri Lanka’s most-used digital banking platform. The award recognises the introduction of more than 10 new features in 2023, a strategic initiative to place Digital Services Associates (DSAs) at branches to promote digital products, and the growth achieved, with app downloads more than doubling over two years, transactions growing more than three-fold in that time, and transaction values growing more than five-fold.

The ‘SME Bank of the Year’ award acknowledges Commercial Bank’s status as the largest lender to the SME sector in Sri Lanka, as well as the numerous initiatives launched by the bank to engage with and empower entrepreneurs with the knowledge and access they need to grow their businesses and facilitate their transition to digital platforms and reach international markets.

The ‘Corporate Client Initiative of the Year’ award was won by Commercial Bank for its ‘Treasury FX Portal’ – a pioneering initiative aimed at modernising and digitising foreign exchange rate requests. The ‘Treasury FX Portal’ serves as a real-time web interface, empowering branches and departments to request preferential rates efficiently. This innovative solution has replaced the traditional manual processes of phone calls and emails, offering a seamless and user-friendly platform for initiating FX transactions.

Meanwhile, the ‘Debt Deal of the Year’ award was presented to the bank’s Rs. 12 billion listed Basel III compliant debenture issue of December 2023, which was the largest sum raised through the public markets for listed debt instruments in 2023.

The ‘Ecosystem Collaboration Award’ was won for Commercial Bank ‘LEAP GlobalLinker’, a digital business ecosystem designed for small and medium-sized enterprises (SMEs). This initiative, developed through a partnership with GlobalLinker and guided by advisory support from the International Finance Corporation (IFC), aims to bolster SMEs by offering a dynamic platform at zero cost. At the end of the first quarter of 2024, the platform had 9,560 SME customers, 1,774 trading customers, 817 women SME customers, and 773 eStores.

The ‘Payments Solution Award’ was presented to RemitPlus, Commercial Bank’s innovative, cost-effective, and real-time online money transfer service. With a vast network of agents across 130 countries, RemitPlus enables transparent, secure, and efficient remittances for expatriates, demonstrating the bank’s commitment to financial inclusion, customer satisfaction, and economic contribution.