DFCC Bank’s Virtual Wallet awarded ‘Best Digital Wallet’ in SL by Global Banking and Finance Review

DFCC Bank, the premier commercial bank in Sri Lanka, was recently awarded as having the ‘Best Digital Wallet Sri Lanka’ at the Global Banking & Finance Awards 2021, organised by the Global Banking & Finance Review magazine, attesting to its continued status as the ‘Bank for Everyone’.

The bank received the award for its revolutionary ‘Virtual Wallet’. This accolade highlights the international recognition placed on the bank’s continuous efforts to create inclusive value for all stakeholders, while building and securing a resilient Sri Lanka. The awards also reflect the bank’s success in developing innovative, impactful services such as the wallet, that have excelled in creating significant economic and social value for its customers and the general public.

The DFCC Virtual Wallet holds the accolade as the first mobile wallet launched in Sri Lanka in 2015. It provides customers with the functionality of performing real-time fund transfers between their own accounts and other bank accounts, or for settling other bank credit cards. It is heavily multi-functional in all three languages and enables the settling of utility bills and insurance payments, institutional payments  as well, acting as a safe, convenient solution for customers, negating the obstacles in place due to the ongoing pandemic. 

The wallet was recently revamped to meet ever-evolving customers’ needs, with a new interface added and over 25 new features packed in, from the ability to check bank balances, interest rates, maturity dates of fixed deposits and many more. Customers were also given the ability to add their DFCC credit cards (primary and supplementary) onto their wallets to view all relevant information including transactions and statements for the last three months. 

Existing DFCC Bank customers can download the app and self-onboard using their debit cards or call the hotline and activate their wallet. Further, the wallet also added 40 new billers through collaboration with m-cash and promoted ecommerce merchant payments. DFCC Wallet is the online hybrid mobile banking platform in the market with a simple user interface. During the year adoption and usage has grown significantly.

Since its inception in 2011, The Global Banking and Finance Review Awards has strived to highlight the positive impact brought about by the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial community. The awards were created to recognize companies of all sizes which are prominent in particular areas of expertise and have showcased general excellence within the financial world. 

Commenting on the awards and the bank’s international recognition, DFCC Bank CEO Lakshman Silva stated, “DFCC Bank is very proud to have been named as having the Best Digital Wallet at the recent Global Banking and Finance Review Awards. The accolades highlight the bank’s dedication and commitment towards providing world-class customer service, while digitally enabling its stakeholders, and creating a resilient, financially secure future for society. Being celebrated as having the best digital wallet motivates us to continue to excel at the summit of the local banking and finance industry – all while keeping our promise of creating an abundance of socio-economic value as the premier commercial bank in Sri Lanka.”