HNB Finance partners Kiya.ai to upgrade core banking system, paving way for digital transformation

Thursday, 20 February 2025 05:01 - - {{hitsCtrl.values.hits}}

HNBF Managing Director and CEO Chaminda Prabhath (left) exchanging business contract with Kiya.ai Managing Director and CEO Rajesh Mirjankar flanked by (from extreme left): HNBF AGM/Head of Business Transformation and Digital Implementation Ushan Hapuarachchi, Chief Information Officer Kanchana Jayasekara, DCEO Maduranga Heenkenda and (extreme right): Kiya.ai Regional Sales Head Pavan Yalavarthi

HNB Finance, has announced its strategic partnership with Kiya.ai, a global leader in digital financial solutions, to implement a futuristic digital core banking system.

This transformative upgrade is set to revolutionise HNB Finance’s operations, enhance customer experience, and drive digitalisation across all touchpoints.

Kiya.ai’s Digital Core Banking Solution is a secure, cloud-native platform designed to help organisations adapt to the evolving industry. It is highly parameterised and scalable, allowing for the creation of new products without typically requiring code. The solution consolidates and centralises an organisation’s various branches onto a single platform, which streamlines operations, improves operational efficiency, and enhances service delivery. Kiya.ai’s Digital Core Banking Solution also incorporates AI, ML, and bots to assist organisations in providing contextual services and tailored offerings to different customer segments.

The upgrade focuses on improving efficiency and customer service by facilitating digitalisation, automation, and faster turnaround times. It will also enhance operational security with advanced system controls, while ensuring regulatory compliance and data integrity.

HNB Finance Chief Information Officer Kanchana Jayasekara said: “Through the implementation of the new core banking system, HNB Finance will offer its customers a more streamlined and efficient digital banking services. The platform will facilitate seamless access to a comprehensive suite of financial solutions, from onboarding to loan disbursement, all delivered through this integrated digital platform. This innovative initiative underscores HNB Finance’s commitment to providing its valued clientele with a more innovative, flexible and adaptable approach. Therefore, this partnership with Kiya.ai marks a significant milestone in our journey towards digital transformation. By adopting this cutting-edge core banking system, we are not only streamlining operations but also reaffirming our commitment to providing unparalleled service to our customers.”

The HNB Finance Core Banking Solution also supports automated transaction management, microfinance capabilities, in addition to being compliant with financial industry standards. Beyond technology, this initiative involves comprehensive process reengineering to align with global industry standards, ensuring seamless adaptability for employees and customers. With the large-scale integration of existing data, HNB Finance is poised to leverage advanced analytics and Management Information Systems (MIS) for better decision-making and operational insights.

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