HNB General Insurance wins Best Insurance Company Claims Management Team Sri Lanka 2022

Chief Technical Officer/GM Lasantha De Alwis

Senior Manager – Motor Claims Thameera Walpita

Senior Manager – Non-Motor Claims Ayodhya Perera

Chief Engineer Sanath Ranaweera

HNB General Insurance Ltd. (HNBGI), a leading general insurance service provider in the country was awarded the Best Insurance Company Claims Management Team Sri Lanka 2022 by Global Banking and Finance Review. 

HNBGI Chief Executive Officer Sithumina Jayasundara shared his views stating, “HNBGI is honoured to be the recipient of this prestigious award which augurs well for the company’s Corporate Strategy which resonates on reinventing the core pillars of the business. HNBGI’s Corporate Strategy focuses on reshaping and reinventing its focus on pain points, value proposition, agile trends, trust and setting new benchmarks in the industry through innovation. Claims settlement perhaps the most pivotal point in the lifecycle of an insurance product, as such, the company pays special focus and emphasis to provide our esteemed clientele a seamless claims settlement process as possible; and this award is a testament to that fact as well as the many initiatives that have been taken in this regard.”

HNBGI Chief Technical Officer/General Manager Lasantha De Alwis stated, “The Claims Management Team of the company has continuously delivered an exceptional performance, especially during challenging and turbulent times, ensuring the settlement of claims in an effective and timely manner. The Claims Team of HNBGI has launched several initiatives to address pain points in the Claims Settlement Process and all these initiatives have led to promising results. Whilst thanking the entire team for their continuous efforts and utmost dedication, I wish to reiterate that HNBGI will continue to invest, engage, and reshape the core business processes in order to offer a world-class service to our customers.”

HNB General Insurance Ltd. (HNBGI) was incorporated in January 2015 and specialises in Motor and Non-Motor Insurance Solutions and is presently one of the fast-growing general insurance companies in Sri Lanka, with a network of 56 branches. The company is ranked within the Top 100 Brands in the country and has been awarded a ‘National Insurer Financial Strength Rating’ of A+ (lka) by Fitch Ratings Lanka Ltd. and has obtained the Great Place to Work certification. The company was awarded the Motor Insurance Initiative of the Year – Sri Lanka award at the Insurance Asia Awards 2021, and is a fully-owned subsidiary of HNB Assurance PLC.