HNB in industry first digital banking initiative

Wednesday, 6 March 2024 00:12 - - {{hitsCtrl.values.hits}}

HNB DGM – Retail Banking Group Sanjay Wijemanne (left) and SLT-Mobitel DGM - Enterprise and Special Projects Nalin Gamage exchanging the MoU in the presence of (from left): SLT-Mobitel Relationship Manager - Enterprise Shavin Wasala, Mobitel Assistant Manager – Enterprise Support and Enterprise Business Kanchana Wijetillake, HNB Senior Manager - Digital Banking Chakshika Amarawardhana, AGM - Digital Business Chammika Weerasinghe, SLT-Mobitel Head of Customer Care Asanka Jayawardena, Account Manager – Enterprise Dhanushika Medagoda, Manager - Packet Core Operations Network Planning and Operations Pramodya Senanayaka and Sales Manager - Enterprise Nalin Senarathna

Paving the way for a more accessible and inclusive banking experience, Sri Lanka’s most digitally innovative bank HNB, has announced the launch of its pioneering Data Freedom initiative offering the bank’s digital users with toll-free access to its digital banking platforms.

The ground-breaking move, a collaboration with SLT-Mobitel and a first in Sri Lanka’s banking history, offers users seamless access to its entire spectrum of platforms including the Digital Banking app, Digital Banking website, SOLO app, SOLO Merchant app, SOLO Merchant website, SOLO website, and the HNB Corporate Website without incurring any data charges.

HNB Assistant General Manager- Digital Business, Chammika Weerasinghe said: “We are happy to launch Data Freedom for our digital banking users. This initiative reflects our commitment to leveraging technology to drive positive change and empower our customers. We always strive to provide convenient access to banking services and to empower our customers to manage their digital banking needs with seamless access to our services no matter the circumstances.”

The partnership with SLT-Mobitel provides HNB customers with access to the bank’s facilities, even if their data connection is barred due to insufficient account balance or because they have exceeded their credit limit. Users can enjoy the convenience of a seamless reload facility by logging into any of HNB’s digital platforms.

“It is a privilege to collaborate with HNB on the Data Freedom initiative, taking Sri Lanka’s Digital financial landscape to new heights. The partnership reflects the continuous commitment of both SLT-MOBITEL and HNB to drive digital banking in Sri Lanka. As the National ICT Solutions Provider, our commitment to promoting financial inclusivity is at the heart of this partnership, aiming to make banking inclusive and accessible for all and setting a new standard for digital engagement in our community,” SLT-Mobitel Head of Customer Care Asanka Jayawardena said.

“Our collaboration with SLT-Mobitel opens up a world of possibilities as it removes a significant barrier in accessing our services. Given the national impact of this initiative, we are working to collaborate with other internet service providers (ISPs) to broaden access to our digital banking facilities and ensure each and every one of our customers have access to their financial tools at any given time,” HNB Senior Manager – Digital Banking Chakshika Amarawardhana said.