HNB partners with Bancstac for innovative eCommerce payment solutions

From left: HNB e-Commerce Solutions Executive Shehan Felsianes, HNB Product Head – Merchant Services and Digital Pay Products Gayan Gunawardena, HNB Head of Acquiring and Digital Payment Solutions Zacky Ahmed, HNB Head of Cards Gauthami Niranjan, Bancstac Chief Executive Officer Evan Lau, Bancstac Chairman John Caliguri, and Bancstac National Operations Manager – Payment Systems Mohan De Zoysa

HNB PLC, Sri Lanka’s leading private sector bank, recently announced their strategic partnership with Bancstac, a payment technology company, to launch innovative payment capabilities and expand into international markets.

The partnership enables HNB merchants to accept secure online payments from Visa, Mastercard, UnionPay International and dynamic QR code checkouts through HNB’s cutting-edge Internet Payment Gateway (IPG). Moreover, merchants can provide international customers with price certainty in their home currency by enabling HNB’s real-time currency conversion service over IPG for Visa and Mastercard International cards.

HNB Head of Cards Gauthami Niranjan, commenting on the partnership, said: “In today’s rapidly changing economy, it’s crucial for our customers and community to have the right digital financial tools. Our collaboration with Bancstac marks a significant stride in our journey to offer innovative payment solutions, while ensuring stringent standards in security, compliance, data protection, and technical stability. HNB’s IPG seamlessly integrates these capabilities with our bank staff to deliver an efficient and delightful customer experience.

“Our partnership with Bancstac has far exceeded our expectations. Their team has swiftly provided critical technology solutions, enabling us to prioritise key business initiatives in Sri Lanka and expand our merchant acquiring business internationally, starting with the Maldives. Thanks to Bancstac’s assistance, HNB’s next-generation IPG is rapidly becoming an essential tool for direct merchants, fintech partners, and payment aggregators seeking to broaden their payment solutions.”

HNB’s IPG is easily integrated into merchant websites, mobile apps, and interoperable with multiple sales channels while providing merchant customers a secure and low-friction payment experience. The bank assists businesses reduce chargeback, fraud and liability risks by adding a 3D Secure transaction authentication layer on all card payment requests.

Merchants can access an online administration portal, through which custom transaction rules can be enabled to help manage business risks, detailed transaction reports can be accessed and advanced payment features can be enabled including, custom branded payment pages, recurring card payments, encrypted card tokenisation, currency conversion services, e-commerce plugins, APIs for bulk payment processing and single-use e-payment links that can be shared via SMS, instant messaging, social media platforms, and email. As the next phase of the partnership, HNB would be introducing Alipay, WeChat Pay, JCB and LankaPay National Card Scheme acceptance through Bancstac to further enhance payment acceptance capabilities.

Bancstac CEO Evan Lau added, “We are honoured to partner with HNB, particularly given their track record as an established merchant acquiring bank. Our commitment extends to assisting all the bank’s clients, including those with complex, sector-specific integration requirements. We also take pride in supporting HNB’s digital payment innovation strategy, both domestically and internationally. We look forward to continuing our strong collaboration with HNB to deliver innovative technology solutions for the bank and its valued customers.”

Additionally, merchants who wish to accept American Express, Diners Club and Discover Network payments via seamless integration to the HNB IPG can apply to Bancstac, the authorised payment aggregator for American Express, Diners Club and Discover Network.