Monday Oct 28, 2024
FT
Monday Oct 28, 2024
Tuesday, 22 October 2024 00:08 - - {{hitsCtrl.values.hits}}
LOLC Life Assurance has been honoured with the prestigious Best Customer-Oriented Company of the Year award at the 4th Emerging Asia Insurance Awards.
This remarkable achievement underscores LOLC Life Assurance’s unwavering commitment to delivering exceptional customer service, understanding customer needs, and providing tailored solutions that offer security and peace of mind to individuals and families across the nation.
The Emerging Asia Insurance Awards is a highly esteemed event within the insurance industry, recognising companies that demonstrate innovation, excellence, and a customer-first approach. Organised by the Indian Chamber of Commerce, the event was held in India and brought together leading insurance companies from across the subcontinent, including Sri Lanka. With participation from 50 insurance companies representing Bangladesh, Bhutan, Myanmar, Nepal, Sri Lanka, and India, awards were presented in 14 categories.
LOLC Life Assurance Ltd. Director/CEO Nadika Opatha said: “We are thrilled to be recognised on such a prestigious platform. This award is a testament to the collective efforts of our dedicated team, whose passion for customer-centricity drives every decision we make. Our goal has always been to build trust and nurture long-term relationships with our clients.”
“As we continue to grow, our commitment to innovation and customer satisfaction remains unwavering. We are constantly exploring new ways to enhance our services and provide unmatched solutions that meet the ever-changing needs of our customers. From digital solutions that streamline the claim processes to comprehensive health and life insurance products, we continue to evolve as a trusted partner in financial protection,” Opatha added.
She also expressed gratitude to LOLC Life Assurance’s valued customers for placing their trust in the company and contributing to these unparalleled achievements.
As the company celebrates this accolade, it remains committed to setting new benchmarks for customer service excellence in the Sri Lankan insurance industry. This award reinforces LOLC Life’s leadership role and dedication to driving positive change within the sector.
