NDB Bank empowers SMEs with digital transformation through NEOSBIZ

Panel discussion held by NDB senior executives on ‘Digital Banking for SMEs’

In its sustained efforts to support the digital transformation of small and medium-sized enterprises (SMEs), NDB Bank recently hosted a transformative event at the Solis Hotel, Ethul Kotte, on 24 July. 

Over 100 SME Business Banking customers from the Colombo and Greater Colombo regions were invited to explore the potential of NDB’s pioneering offering, the NEOSBIZ app, a digital banking solution tailored specifically for SMEs, and how digital banking applications such as these support SMEs to enable competitive advantage.

The event featured insightful sessions led by NDB’s senior executives, including Product Lifecycle Management Chief Manager Deepa Edirisooriya and Business Banking Chief Manager and Zonal Head Nilendra Vithanage. 

They introduced the NEOSBIZ app, highlighting its innovative features designed to streamline financial management, enhance security in digital transactions, and provide real-time business insights. This app, which is designed to revolutionise how SMEs manage their operations, offers a comprehensive tool for efficient and effective business management.

Following the introduction, a panel discussion provided deeper insights into the significance of digital banking for SMEs. Moderated by Vithanage, the panel included prominent figures from the bank, such as SME, Middle Markets and Business Banking Vice President Indika Ranaweera, Card Centre Head/AVP Ashan Wikramanayake, and Product Life Cycle Management AVP Damitha Silva. The panellists discussed how digital banking products like NEOSBIZ align with NDB’s strategic goals and the broader vision for supporting SME growth in Sri Lanka.

The discussion also covered the substantial investments NDB is making in digital banking, underscoring the bank’s commitment to staying at the forefront of technological innovation despite the challenges. The panellists explored how digital solutions like NEOSBIZ can provide better value to customers, from facilitating seamless transactions to offering advanced tools for financial management.

A key topic was the future impact of AI and robotics on SME sectors, highlighting how these technologies could reshape business operations and create new opportunities. The panellists also shared insights on how to strategically leverage digital banking products to gain a competitive edge in a rapidly evolving market.

Furthermore, the panel addressed practical concerns of SMEs, such as controlling operational expenses like fuel and utility costs, which are often prone to theft and misuse. NDB’s digital banking solutions, including NEOSBIZ and the bank’s latest Corporate Credit/prepaid card, were presented as tools for monitoring and managing these expenses, ensuring transparency and financial control.

The event concluded with a lively Q and A session, where attendees had the opportunity to ask specific questions about NEOSBIZ and its applications. This interactive segment allowed for a deeper understanding of how the app can be tailored to meet the unique needs of each business, reinforcing NDB’s commitment to personalised banking solutions.