NDB achieves unprecedented milestone as first Sri Lankan bank certified in ISO Trio – ISO 27001:2022, ISO 22301:2019 and ISO 20000:2018

Wednesday, 18 December 2024 00:07 - - {{hitsCtrl.values.hits}}

From left: NDB Deputy Manager IT Security Kalhari Gamage, AVP – IT Amila Withanage, Senior Manager – IT Lasantha Gange, AVP – IT Lasantha Mathupala, CEO Kelum Edirisinghe, CIO/VP – IT Indika Gunawardena, Bureau Veritas Sri Lanka Country GM Shan Nanayakkara, NDB DCEO K.V. Vinoj, Bureau Veritas Sri Lanka Head of Operations – Certification Service Line Randima Ekanayake, Manager Subash De Silva, NDB Head of IT Security Rasika Sampath, Tech Lead – Software Development Viraga Mahesh Hiripitiya

NDB Bank has reached an extraordinary milestone by becoming the first commercial bank in Sri Lanka to secure all three globally recognised ISO certifications: ISO 27001:2022 for Information Security, ISO 22301:2019 for Business Continuity Management, and most recently, ISO 20000:2018 for IT Service Management.

The attainment of ISO 20000:2018 underscores the bank’s commitment to operational excellence and delivering secure, resilient, and high-quality IT services that meet the evolving needs of customers and stakeholders.

NDB’s journey is marked by several firsts in the Sri Lankan banking industry. The bank was the first in the industry to upgrade its ISO 27001 certification to the latest 2022 version for Information Security Management and the first to secure ISO 22301:2019 for Business Continuity Management. These certifications, achieved ahead of regulatory requirements, demonstrate NDB’s commitment to innovation, security, and resilience, in line with the Central Bank of Sri Lanka’s (CBSL) recommendations for enhancing compliance and operational robustness.

Speaking on this remarkable accomplishment, NDB Bank CIO and Vice President – IT Indika Gunawardena stated, “Our ISO certifications reflect more than just adherence to international standards; they highlight our relentless commitment to technological innovation, operational resilience, and customer trust. We are dedicated to leveraging the latest technologies to enhance service delivery and set new industry benchmarks.”

This milestone comes during a year of extraordinary achievements for NDB Bank. Earlier in 2024, NDB was recognised as the “Technology Resilient Company of the Year 2024” under the local banking category” at the prestigious Digital Trust Awards 2024, organised by ISACA (Information Systems Audit and Control Association), which is a testament to its advanced technological infrastructure and innovation. Additionally, NDB secured recognition at the NBQSA Awards 2024, further solidifying its leadership in digital innovation and service excellence.

NDB’s certifications are a testament to the expertise of its skilled teams and robust technology infrastructure. By adhering to internationally recognised standards, NDB reinforces its position as a trusted banking partner for customers and stakeholders alike. The bank’s focus on operational excellence ensures that customers can rely on secure, innovative, and efficient services that meet global benchmarks.

As NDB Bank continues to raise the bar in the banking sector, this ISO trio milestone serves as a resounding affirmation of its leadership in driving technological resilience, operational excellence, and customer trust.

Discover Kapruka, the leading online shopping platform in Sri Lanka, where you can conveniently send Gifts and Flowers to your loved ones for any event including Valentine ’s Day. Explore a wide range of popular Shopping Categories on Kapruka, including Toys, Groceries, Electronics, Birthday Cakes, Fruits, Chocolates, Flower Bouquets, Clothing, Watches, Lingerie, Gift Sets and Jewellery. Also if you’re interested in selling with Kapruka, Partner Central by Kapruka is the best solution to start with. Moreover, through Kapruka Global Shop, you can also enjoy the convenience of purchasing products from renowned platforms like Amazon and eBay and have them delivered to Sri Lanka.