NDB awarded with five accolades by Global Banking and Finance Review

NDB was recently felicitated with five accolades by the Global Banking and Finance Magazine of UK for the Bank’s exceptional performance in various categories such as SME, Project Financing, Retail and Digital Innovation.

Accordingly, NDB was felicitated with awards for ‘Best Retail Bank Sri Lanka 2020’, ‘Best SME Bank Sri Lanka 2020’, ‘Best Bank for Project Financing Sri Lanka 2020’, ‘Best financial services Group Sri Lanka 2020’ and ‘Most Innovative Digital Transformation Sri Lanka 2020’.

Further, this is the fourth consecutive year NDB has clinched the ‘Best SME Bank Sri Lanka’, the third consecutive year to win the ‘Best Bank for Project Financing Sri Lanka 2020’, ‘Best financial services Group Sri Lanka 2020’ and the second consecutive year to be felicitated ‘Most Innovative Digital Transformation Sri Lanka 2020’.

These five awards, which signify the Bank’s extraordinary feats in the local banking and financial industry comes in the light of NDB being named the ‘Best Domestic Bank in Sri Lanka’ for the second consecutive year by the Asiamoney Best Bank Awards 2020.

NDB being one of the largest players in the SME and Micro Finance segment recently introduced ‘NDB Jayagamu Sri Lanka’ for exporters and inventors to encourage and support emerging exporters, prospective entrepreneurs and inventors of Sri Lanka. Additionally, the Bank’s Project Financing possesses the competence to assist its corporate clients in complex transactions and propel them towards the next phase of development in their businesses. With over three decades of project financing experience and in-house engineering and legal expertise, NDB not only plays a role of financial partner in these projects, but acts as a project partner where advice on project management and legal aspects are also made available to the promoters. The package of services offered by NDB not only ensures the successful implementation of the project but also ascertains satisfactory returns to both the promoters as well as the Bank thus creating a win-win solution for both parties. NDB has also fully embraced the digital future with over 71% of the Bank’s transactions now occurring via digital channels. NDB has also introduced some of the first time innovations to the local banking industry such as; a comprehensive interactive digital platform connected to multiple devices and a pad bot based queue management system via the Bank’s NEOS branches. The Bank’s entry into Robotic Process Automation is also a significant achievement where NDB has wider plans to expand to improve overall process efficiencies.

In time to come the Bank will enhance the range of services provided to their customers to further ease their banking activities, progressing into new solutions.