NDB crowned ‘Best Digital Bank 2021’ at Asiamoney Best Bank Awards for Sri Lanka

NDB was recently crowned as the ‘Best Digital Bank 2021’ at the Asiamoney Best Bank Awards for Sri Lanka, emphasising the bold strides the Bank has made in Sri Lanka’s fast evolving digital landscape. 

Additionally, the NDB Investment Bank (NDBIB) was also crowned the ‘Best Corporate and Investment Bank’ for the fifth consecutive year.

Each issue of Asiamoney magazine contains in-depth reports and banking awards in up to six markets in Asia-Pacific identifying banks in each market that have excelled across a range of core banking activities. NDB Bank was awarded the title of ‘Best Digital Bank 2021’ because, in spite of the increasing competition in the digital banking sphere, the Bank has continued to go beyond implementing new technology and digitally savvy offerings for consumers by standing at the forefront of digitalisation. 

As part of its digital transformation roadmap, NDB’s NEOS is regularly updated to reflect customer demand for personalisation and ease of use. The launch of NEOS was the fore runner which enabled the Bank to launch the NDB NEOS Online Banking platform in April 2020, during the peak of Sri Lanka’s COVID-19 crisis. The NDB NEOS Online Banking has garnered popularity nation-wide as a state-of-the-art digital banking platform, with absolute connectivity to all of NDB’s banking services especially during the lockdown period.  Meanwhile, during such a time where minimum contact with others is in the best interests of every individual, NDB introduced NEOS Pay, a QR payment method in which customers can make payments to merchants, pay bills and make a host of other transactions via the same platform. The NEOS Phygital Branches, Cash Recycle Machines and Bank2U propositions together with the NEOS App and Online Banking make the totality of the NDB digital offering. The Bank is also frequently at the forefront of technological changes and is involved in exploring, investing in and developing the digital banking arena, while on the fast track to becoming Sri Lanka’s best Digital Banking provider.