People’s Bank offers enhanced People’s Pay mobile wallet app

Tuesday, 9 November 2021 02:33 - - {{hitsCtrl.values.hits}}

People’s Bank Chief Manager Mangala Kariyawasam

People’s Bank marked yet another milestone in its award-winning, industry-leading digital transformation journey with the recent launch of People’s Pay mobile payment wallet app.

People’s Pay mobile payment app was developed to support the Central Bank of Sri Lanka’s efforts to promote cashless transactions in the country. It was also specially designed to provide the People’s Bank’s growing customer base, especially young adults, with the opportunity to experience a world-class mobile banking solution that provides lifestyle features to enhance their user experience.

With the younger generation quick to embrace the latest technological trends in order to make their day-to-day lives more convenient, People’s Pay has been designed to stand out from other payment apps available in the market. The app is available in English, Sinhala and Tamil, which enables it to reach a wider audience especially in rural areas where Sinhala and Tamil language is preferred over English.

Sharing a few insights into the People’s Pay app, People’s Bank Chief Manager (Digitalisation) Mangala Kariyawasam stated: “The app’s user interface and overall experience has been carefully designed keeping in mind the importance of appealing to the younger customer base. It provides a natural user interface by giving the breathing space without any clutter that helps the user to navigate easily. Existing People’s Bank customers can conveniently register as the app connects seamlessly to People’s Bank internal banking systems while new customers have an easy-to-follow process that is in line with the requirements set by the Central Bank of Sri Lanka.

“Once logged in, the app allows People’s Bank and non-People’s Bank customers to be in total control over all bank accounts. Users can see all People’s Bank account and credit card details in one location. They can also make credit card payments to any bank and add other bank accounts so that they can transfer funds to any bank in Sri Lanka. Additionally, they can conveniently carry out mobile reloads, bill payments and QR code payments.”

Merchants are also provided with a host of user-friendly features including registration request within the app, history and overview based on the currency, same day refunds, QR code generation with amount and the convenience of using the same app for both personal and merchant financial management.

Security of the app is guaranteed through the face ID and touch ID login system. Security of the solution is further assured due to the ISO/IEC 27001:2013 certification, the world’s highest accreditation for information protection and security, which People’s Bank has obtained from the International Organization for Standardization (ISO) for the bank’s entire Information Technology systems.

The People’s Pay mobile payment app is available for download on Google Play Store, Apple App Store and Huawei App Gallery.