People’s Bank shines with record-breaking number of awards in 2024

With an impressive array of national and international honours, People’s Bank has solidified its position as one of Sri Lanka’s most renowned and honoured financial organisations in 2024. 

In a statement the bank said these esteemed honours bear witness to its steady expansion and its noteworthy contributions to consumer empowerment and the advancement of the national economy. 

Over the course of its 63-year history, People’s Bank has grown to serve over 15.2 million customers, accumulated consolidated assets of over Rs. 3 trillion and strengthened its online presence with 750 locations around Sri Lanka. This accomplishment demonstrates the bank’s dedication to offering small and medium-sized businesses (SMEs) and people a wide variety of banking services.

A significant turning point in People’s Bank’s digital transformation was reached when the bank was named Sri Lanka’s Best Digital Bank by the Euromoney Awards for Excellence 2024, one of the many esteemed accolades. Furthermore, People’s Bank was named one of the top 20 employers in the AICPA and CIMA Top Employers Awards 2024, demonstrating the company’s dedication to creating a positive work environment for its staff.

People’s Bank CEO/GM Clive Fonseka said: “We are honoured by these awards, they demonstrate the commitment of our staff and the confidence of our clients. These recognitions are indicative of our dedication to providing cutting-edge banking solutions that meet the needs of our clients and the country’s economic development. We will continue to be guided by our dedication to service excellence and our digital transformation.”

Additionally, People’s Bank established its leadership in efficient public sector management by winning multiple awards at the Best Management Practices Company Awards 2024, including in the Government, Semi-Government and Authorities Category and the Banking of Public Sector Category. The bank received multiple merit awards for excellence in customer convenience and financial inclusion at the LankaPay Technology Awards, including a Gold Award for the Most Popular Digital Payment Product (State Banks Category – Internet and Mobile Banking and the Best Common ATM Enabler of the Year – Category A award.

Having won Best in Banking and Excellence in Performance Management at the 2024 National Business Excellence Awards, People’s Bank further solidified its leadership in the banking industry. In addition, the bank received Merit Awards for its CSR initiatives and placed second in both Excellence in Local Market Reach and Excellence in Environmental Sustainability.

The bank’s commitment to consolidate its position as the leader in digital banking resulted in several awards as well. At the Best Web Awards 2024, People’s Bank was granted the Silver Winner for Best Banking and Finance Website. Additionally, the bank received other awards from the Global Business Review Magazine Awards 2024, including Best Digital Banking Solutions Provider, Best Digital Wallet App for People’s Pay, Banking Service Provider of the Year, and Best Consumer Digital Bank, in recognition of its innovative digital offerings. The bank’s Credit Card Services, People’s Wave Mobile Banking App, Financial Inclusion Program, were also honoured for their outstanding contributions to Sri Lankan customers. 

Furthermore, the bank was recognised as one of the Most Outstanding Workplaces for Women in Sri Lanka 2024, Most Responsive Bank Sri Lanka 2024 and Most Sustainable Bank Sri Lanka 2024, reflecting its commitment to inclusivity, responsiveness, and sustainability. The bank’s Most Innovative Women Empowerment Initiatives in Banking were recognised by the Women’s Tabloid Awards 2024 and the Satynmag AICPA&CIMA Women Friendly Workplace Award 2023. Additional recognition was given to the organisation’s initiatives to advance equality and diversity in the workplace.

Also, among notable recognitions, People’s Bank was awarded the Best Integrated Report – Banking Sector (State) First Runner-Up at the CMA Excellence in Integrated Reporting Awards 2024. Furthermore, the bank secured the Bronze Award in the State Bank Sector at the TAGS Awards 2024, reflecting its exceptional transparency, governance, and reporting standards.

In addition to the individual accolades, People’s Bank received recognition for its digital marketing initiatives, taking home a Bronze Award for Best Use of Digital Creative Content at the Slim Digis 2.4 Awards 2024 and a Merit Award for its Purpose-Driven Digital Marketing Campaign.

The bank’s commitment to excellence was also acknowledged globally, with the Bizz Worldcob (World Confederation of Business) recognising People’s Bank for its Excellence in Business Management.

The recognitions it received in 2024 underscores People’s Bank’s ongoing efforts to support the economic development of Sri Lanka while providing world-class banking services to its customers.