People’s Bank solidifies leadership in digital banking with over 3 m customer registrations

People’s Bank’s 3,000,000th digital banking customer Uva Wellassa University Head of Department – Faculty of Medicine Consultant Neurosurgeon Dr. Lakmal Hewage with People’s Bank Chairman Sujeewa Rajapakse, CEO/GM Clive Fonseka, Deputy General Manager – Channel Management Nalin Pathiranage, Head – Application Systems S.A. Samarakoon, and Chief Digital Officer Mangala Kariyawasam    

People’s Bank, said yesterday it has once again demonstrated its commitment to digital excellence by surpassing 3 million customer registrations on its digital platforms. 

Through its innovative online banking services, mobile banking apps, and wallet solutions, People’s Bank continues to set the standard for convenient, secure, and accessible banking.

“Our online banking platforms and mobile apps are designed with customer convenience, security, and accessibility in mind, which has contributed to their widespread popularity,” said People’s Bank Chairman Sujeewa Rajapakse. “We are proud to lead the way in transforming Sri Lanka’s banking sector by offering simple effective and real solutions to address customer requirements.”

CEO and General Manager Clive Fonseka said: “The strong response from our customers, with over 3 million registrations, is a testament to the effectiveness of our digital banking strategy. We are grateful for the trust our customers place in People’s Bank as their preferred banking partner.”

People’s Bank offers a comprehensive suite of digital solutions designed to meet the needs of both individual and corporate clients. Retail customers benefit from the People’s Wave mobile app, People’s Web internet banking, and the People’s Pay wallet app, while corporate clients can access banking services through People’s Wyn and People’s Web corporate banking platforms.

Further enhancing customer convenience, People’s Bank provides a fully digital account opening service through its People’s Wiz system, allowing for a seamless, paperless account setup. This innovative service enables digital agents to open accounts quickly and efficiently using a tablet. In addition, the People’s Pay Merchant Module simplifies digital payments for small businesses, making it easier for them to adopt Lanka QR technology.

The success of the People’s Bank’s digital banking strategies is evident in the numbers. Over 100 million digital transactions were completed in the first 8 months in 2024 with a transaction value of over Rs. 828 billion.

People’s Bank’s commitment to digital banking has not only enhanced customer convenience but has also contributed to the bank’s overall growth. The number of digital transactions has risen significantly, reflecting the bank’s leadership in the digital space. As a result, more and more customers are choosing People’s Bank for secure, efficient, and user-friendly banking solutions.

By prioritising innovation and customer satisfaction, People’s Bank has cemented its position as the leader in digital banking in Sri Lanka, setting the bar for the future of banking in the country.