Q+ Payment App opens up for multi-bank customers via JustPay

Commercial Bank Managing Director/CEO Sanath Manatunge (fifth from left) and LankaPay CEO Channa de Silva (fourth from left) exchange the agreement in the presence of the Commercial Bank  Chief Operating Officer S. Prabagar, Deputy General Manager – Retail Banking and Marketing Hasrath Munasinghe, Head of Card Centre Nishantha De Silva, Senior Manager – Card Centre Seevali Wickramasinghe, and LankaPay Deputy CEO Dinuka Perera

The ‘Q+’ Payment App powered by the Commercial Bank of Ceylon can now be used by customers of other banks as well, following its integration with the ‘JustPay’ platform of LankaPay – the operator of Sri Lanka’s national payment network.

Announcing the integration, Commercial Bank said customers from any domestic bank that supports the JustPay platform can download and use the Q+ Payment App for QR code transactions, bill payments, fund transfers and other payment types enabled via Q+, and also enjoy a host of benefits and offers throughout the year.

The first LANKAQR certified mobile payment app in Sri Lanka, Q+ Payment App is also the only QR payment solution enabled for Sri Lankan merchants that supports six types of QR codes – LANKAQR, VisaQR, MastercardQR, UnionPayQR, Indian UPIQR and Alipay QR. Its integration with JustPay makes the app accessible to a broader customer base, thereby increasing convenience and fostering a more inclusive financial ecosystem, the bank said.

Considered one of the most reliable payment apps in the country with a 99.99% uptime and fast transaction speeds, Q+ Payment App went trilingual earlier this year, and offers the highest number of payment-related options among similar apps.

“As the trailblazer in the adoption of digital payment technology, Commercial Bank is focused on continuous improvement, innovation and expansion of its offering in this sphere, to ensure that Sri Lankans can keep pace with global developments,” Commercial Bank’s Managing Director and Chief Executive Officer Sanath Manatunge said. “The integration of the Q+ Payment App with JustPay is a good example because it substantially augments the functionality and accessibility of the app, solidifying its position as a premier digital payment platform in Sri Lanka. By extending the app’s usability to customers of other banking institutions, this advancement fosters greater financial inclusion and convenience, while delivering a seamless, highly secure, and efficient payment experience for users.”

Welcoming Q+ Payment App aboard the JustPay platform, LankaPay CEO Channa de Silva said: “We are excited to welcome Q+ Payment App as the 29th app to join our JustPay network, which marks another step towards enhancing financial inclusion and convenience for customers across Sri Lanka. This integration allows customers of any bank to use Commercial Bank’s digital payment platform via Q+ Payment App, creating the potential for a significant growth in adoption. Broadening the app’s availability to a wider customer base increases the benefits to existing merchants and would also encourage new merchants to get onboard with Q+ Payment App creating not only a more inclusive financial ecosystem but also reinforcing our collective efforts to drive innovation and deliver reliability.”

Positioned as the next dimension of payment options, Q+ Payment App was adjudged the Best Mobile App for Retail Payments in Sri Lanka at the LankaPay Technnovation Awards consecutively for two years in 2023 and 2024. The app enables cardholders to pay through multiple payment options via their mobile phones including “Scan and Pay” by scanning the merchant’s QR code. Since the launch, the app has undergone numerous functionality-enhancing upgrades.