RDB empowers more through door-to-door service

Regional Development Bank (RDB), the premier and fastest-growing state-owned development bank, operates the RDB door-to-door service through a dedicated set of service providers, who on a daily basis visit business premises and residences in the command areas of respective branches. These regular visits provide great relief and convenience to the target group and saves their opportunity cost, as otherwise they would have to sacrifice their valuable time visiting the branch again and again for their banking transactions.

To empower these agents further the bank conducted a workshop recently at the MAS Holdings training centre related to enhance marketing ability, developing better communication skills, improving financial literacy and other customer care needs. 

RDB General Manager/CEO T.A. Ariyapala, Head of HR Jagath Karunathilake, DGM Operations and Banking Support Services M.B. Jayasinghe, AGM Research and Development Prasad Handunhewa, Chief Manager-Research and Development Deepath Mahanama and veteran lecturer Sanath Gamage participated as resource persons.