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SDB bank, has recently upgraded its tri-lingual corporate website which is an important part of a broader digital roadmap, marks a significant stride towards optimising customer engagement through accessible and efficient touchpoints of the Bank.
This comprehensive upgrade of its corporate website, now boasting a user interface that is not only the epitome of modern design but also mobile-responsive, catering to the needs of the on-the-go consumer.
SDB said the website’s transformation is a testament to the bank’s dedication to providing a content-rich platform, featuring insightful BLOGS, engaging VLOGS, inspiring SME Stories, and informative Press articles under the Media Centre which is the latest addition to the website. It is a treasure trove of knowledge, offering users a plethora of insights into financial management, security, and industry trends through compelling video content and timely bank-related news. This resource is designed to empower customers with the information necessary to make informed financial decisions, thereby fostering a community of savvy and secure clients.
In a move to streamline customer interactions, SDB bank has introduced five exclusive lead forms, enabling customers to effortlessly inquire about the bank’s highly demanded services, including SDB Top Saver Plus, SDB Lakdaru, SDB Business Saver, SDB Investment, and SDB Leasing. This feature not only simplifies the process of obtaining information but also reflects the bank’s proactive approach to customer service.
Moreover, the seamless integration of SDB Bank’s social media channels into the website provides users with direct access to a wealth of information across various platforms such as Facebook, Instagram, LinkedIn, YouTube, Messenger and WhatsApp Channel further enhancing the customer experience. This integration signifies the bank’s recognition of the importance of social media in today’s interconnected world and its potential as a powerful tool for customer engagement.
SDB said as the bank continues to navigate its digital journey, these new improvements of the website serve as milestones that not only reflect the bank’s innovative spirit but also its unwavering commitment to customer convenience and satisfaction with agility and foresight.