Siyapatha Finance reiterates service excellence and stability

Chairman Sumith Cumaranatunga

Managing Director Ananda Seneviratne

With the accumulation of over 15 years of industry experience, Siyapatha Finance PLC maintains its profile as a fully owned subsidiary of Sampath Bank PLC and a company that is 100% owned by a licensed commercial bank in Sri Lanka. Headed by a well reputed and senior group of professionals as the Board of Directors along with the Chairman Sumith Cumaranatunga, Siyapatha Finance is known for its assurance of trust to its customers and the consistent resilience with which it tackles the hurdles faced by the organisation. 

Upholding values of loyalty, openness, trust, unity and service excellence, Siyapatha Finance strives to be the most innovative and trusted premier financial services provider. Siyapatha Finance similarly aims at providing flexible and creative solutions to customers, generating greater values for stakeholders, while assuring corporate governance through an empowered professional team, as their mission. 

Among their many services, the company is able to cater to the financial needs of any customer, in the areas of Vehicle Leasing, Gold Loan, Business Loan, Personal Loan, Fixed Deposits, Savings Accounts, Factoring and so on. With a strong capital base of over Rs. 4 billion, which is well above the CBSL minimum capital requirement of Rs. 2.5 Billion, by 1 January, the company continues to maintain the value of its services and executes a strategy that enables financial inclusivity of targeted customer groups, including small and medium clientele while inculcating saving habits among the rural masses. 

The above mentioned is achieved by geographical expansion through branch networking and market penetration. Siyapatha Finance possesses a strong Branch Network extending to each corner of the island including the North and the East, currently totalling 40 branches. In spite of the likely setbacks during the pandemic, Siyapatha Finance successfully developed and opened five new branches in Kohuwala, Nittambuwa, Malabe, Matale and Dambulla. Other branches include Katugasthota, Matara, Ampara, Nuwara Eliya, Negombo, Kurunegala, Peliyagoda, Nugegoda, Sainthamaruthu, Anuradhapura, Rathnapura, Kegalle, Kuliyapitiya, Vavuniya, Kurunegala Metro, Kandy, Kalmunai, Avissawella, Batticaloa, Gampaha, Kalutara, Trincomalee, Wellawatte, Galle, Panadura, Kiribathgoda, Maharagama, Wattala, Hatton, Piliyandala, Chilaw, Moratuwa, Pettah and Jaffna. This indicates the far reach of Siyapatha Finance and their objective of being available to their customers regardless of where they are located. 

The conviction and ability to develop and open new branches during the pandemic indicates their intention to be of maximum service to their customer base. The company also went above and beyond to ensure that their staff members are well supported during the unprecedented COVID-19 pandemic. Staff reductions or salary reductions were not made during 2020 and the company continued to recognise and reward those that worked tirelessly to ensure the smooth operations of the well-oiled machine that is Siyapatha Finance. Even with the current volatility of the economic and business environment, the Siyapatha team strived amidst the tough conditions to steer the company towards its goals, contributing to the best of their capacity and were able to propel themselves towards surviving the crisis. 

Siyapatha Finance has also continuously improved effectiveness by responding faster to ensure a healthy course of progress for customers and all other stakeholders. The continuous operation of their branches via both virtual and physical platforms helped existing customers. As the pandemic affected the lives of many stakeholders and customers, Siyapatha Finance was able to offer maximum benefits under the moratorium scheme during the first and second COVID-19 waves. 

“The Siyapatha Finance Team understood the gravity of the situation brought about by the COVID-19 pandemic. It became our priority to support our customers and members of the Siyapatha family by devising a suitable strategy that would ensure security for all stakeholders involved. Together, we rose to the challenge and were able to follow up with our expansion to be able to support the customer base across the country. Personally, the level of commitment and determination displayed by the team has amazed me and I am proud of their overall of attitude, resilience and performance,” stated Siyapatha Finance Managing Director Ananda Seneviratne.

In spite of the obstacles thrown their way in 2020, and the overall unfavourable circumstances in the industry as well as the economy in general, Siyapatha Finance has come through for their customers and looks forward to continuously sustaining their sense of duty in assisting their customers in the future.