Sri Lanka Insurance extends digital payment solutions further with NTB

SLIC and NTB officials at the event 

• Installs NTB smart CRM machine at SLIC premises and enables comprehensive cash management and collection solution island wide  

The national insurer Sri Lanka Insurance (SLIC) has partnered recently with NTB Bank to provide a comprehensive Cash Management and Collection solution with the installation of a ‘Smart ATM’ at the Sri Lanka Insurance Head Office premises. 

The comprehensive integration of systems provides features such as real-time account number validation, bill presentation and detailed receipt issuance to payees via Nations Trust Bank’s CRM network island wide.

The ceremony to mark the installation of the CRM machine took place at the Sri Lanka Insurance Head Office premises recently with the participation of top management of the SLIC and NTB Bank.

With the newly installed CRM machine, Sri Lanka Insurance policyholders have the ability to experience safe, secure and hassle free Life and Motor insurance premium payments. 

Further, the CRM machine facilitates direct deposit capability for SLIC cash collections of the respective branches. The machine provides a customised interface for Sri Lanka Insurance bringing the SLIC payments to the main screen.

The facility is available 24X7 across the 58 CDM machines island wide which helps eliminate the risk on cash transportation and cost reduction of the cash collection handling process. 

A range of banking services are also available via the CRM machine to facilitate Credit Card payments (Nations Trust Master / Amex Credit Cards) and other payments including, payments for utilities such as water, electricity and phone bills, card payments and even transportation solutions.

Sri Lanka Insurance is striving to enhance the service experience of customers through innovative technological solutions and by extending the effort further, the insurance giant brings insurance closer to customers by providing them diverse channels for the ease of access and reach.

The national insurer is on a mission of being a customer focused company which constantly innovates in providing insurance services to customers and is now serves customers through an extensive network of over 190 branches and customer service locations.

NTB Bank Priyantha CEO Thalwatte, SLIC Chairman Eng. Vijitha Herath, SLIC CEO Chandana L. Aluthgama launches the newly installed CRM machine