The good life just got better with Ultra Circle plus from Union Assurance

In keeping with the objective of delivering superior value and a level of service well above industry standards, the Bancassurance Department of Union Assurance launched its premier initiative, Union Ultra Circle Plus this year – an initiative to offer seamless and superlative service to Bancassurance customers. 

The intent behind this exclusive circle is to offer customers a more holistic and robust service and to incorporate a wide array of advantages aimed at member appreciation. This premier circle was established primarily to increase the quality of the customer’s life, whilst also providing added benefits, novel opportunities and facilitating greater access to the things individuals enjoy the most. This initiative also includes the provision of more personalised services, tailored to meet specific requirements in catering to the customer’s lifestyle needs. With the objective of always being proactive in a way that is relevant and in doing so, to ensure members of this elite circle are continually delighted. 

Over and above the measures currently taken, Union Assurance aims to further expand on the rewards and services it presently offers its Ultra Circle Plus customers. With plenty of options on the horizon, members get first class service twenty-four hours a day and all year round, so they can live life to the fullest, with the assurance of a devoted partner who takes care of them and enhances the quality of their life.

Speaking about the project, Union Assurance Director/CEO Dirk Pereira had this to say: “Remaining relevant to our customers is vital to Union Assurance and the organisation always prides itself on delivering a spectacular customer experience. Union Ultra Circle Plus is another example of identifying the needs of the customer and being a true, life changing partner who directly addresses those needs.” 

Union Assurance is amongst Sri Lanka’s largest providers of life insurance solutions in the country, backed by the strength and stability of one of Sri Lanka’s largest conglomerates; John Keells Holdings PLC. Celebrating over 30 years of excellence, Union Assurance continues to invest in people, products, and processes, to become a true life-changing partner in success for all its stakeholders. Bancassurance is a key distribution channel for UA, resourced by a team of experienced, dynamic and outstanding professionals, empowered with the latest technology in order to provide convenience, support and an impeccable service to bank partners and their customers.