Union Bank enhances banking convenience with ‘Missed Call Banking’

In keeping with its continued commitment to enhance technology enabled banking conveniences for the ease of its customers, Union Bank recently introduced Missed Call Banking service as an inclusive, wide-ranging mobile-based banking facility that can be accessed with any type of mobile phone. 

Union Bank’s Missed Call Banking is a Short Message Service (SMS)-based notification service that provides account holders with an instant and secure means of obtaining their account balances on their mobile phone. 

To avail the service, account holders must subscribe to Union Bank’s SMS Alerts feature which can be activated at the time of opening an account or by simply submitting an application form for the said service. Consequently, users can obtain the available balance and a number of other updates on their active banking accounts via SMS. Account holders can give a ‘missed call’ to 0115 800 700 or send an SMS with a given code and in return receive an SMS notification with the requested account information. 

The Missed Call and SMS Banking feature from Union Bank will be especially beneficial at these times of the pandemic, whereby helping the customers to stay safe and reduce their exposure by checking account balances and staying up to date on their account activities from the safety of their homes.  

Commenting on this latest addition to mobile banking conveniences, Vice President Retail Banking Chaya Jayawardane said: “At Union Bank we are constantly looking for ways to simplify the banking experience of our customers by enabling simple-to-use, cost-effective digital banking solutions that provide them with greater banking ease. Union Bank’s Missed Call Banking is another step forward in this direction that empowers customers with the ability to keep a tab on their account balances from anywhere and at any time with real-time updates received directly on their phones. We believe this one-step process of checking account related information will significantly improve the customer experience as a time saving, reliable mode of acquiring account related information at any given time of the day.”