AIA Sri Lanka introduces ‘iPoS’

AIA Insurance became the first insurer in Sri Lanka to introduce the iPoS System (Interactive Point of Sale) for their wealth planners equipped with iPads.

The advanced application provides a complete sales process on iPad including eSignature, making it possible for AIA wealth planners to serve customers with amazing speed and efficiency anytime, anywhere. This is a major change in the insurance industry enriching the customer’s purchase experience.

High performing AIA wealth planners have been issued iPads and now they have the capability to generate quotations and present to a customer within minutes. More importantly, the eProposal form can be completed interactively with the customer and eSigned immediately. On behalf of the company, the wealth planner can accept the eSigned proposal form, and submit electronically to initiate the policy underwriting process, without any delay. This will revolutionise the way AIA wealth planners operate and will make accepting an AIA life insurance, a simpler process. iPoS is not only accurate, fast and flexible, more importantly, it is paperless and therefore environment friendly.

AIA Managing Director Shah Rouf who demonstrated the ease and efficiency of the new system to the first team of AIA wealth planners to be equipped with iPoS in their iPads said: “The iPoS is a breakthrough in speed, accuracy and security. It clearly displays our commitment to deliver the best ever life insurance service and be the pre-eminent life insurer in Sri Lanka.”

He further added: “The iPoS provides customers with a new and exciting experience in purchasing insurance. Potential customers will find our presentation of products more interesting and easy to understand. It seamlessly integrates our operations and makes AIA game changers in the insurance industry in Sri Lanka.”