Aviva NDB leads again with highest number of IQA qualifiers

In a rare demonstration of collective excellence and passion for customer care, 20 AVIVA NDB Wealth Planners, the highest number from Sri Lanka for 2010, have qualified for the globally recognised International Quality Award (IQA) from LIMRA, USA.

IQA, established to promote quality selling in the Life insurance profession across the world is one of the most sought-after awards in the insurance industry.  

Over 850 financial services companies in more than 70 countries around the world turn to LIMRA to help them with its 90 years of industry experience and resources in research, consulting, assessment, development, and compliance & regulatory services.

The annually awarded honour rewards insurance sales professionals for outstanding performance.  To qualify for the award, they are required to achieve over 90% persistency, (a measure of customer loyalty and satisfaction) among several other accomplishments.  

AVIVA NDB Managing Director Shah Rouf commending the company’s wealth planners who have achieved IQA standards said:  “Our wealth planners have proved themselves to be outstanding and truly professional.  They are IT savvy and are equipped to serve both Life and General insurance needs of customers, and this has encouraged them to aim high.”

Aviva is the world’s sixth largest insurance group, serving over 53 million customers across Europe, North America and Asia Pacific. Aviva’s main business activities are long-term savings, fund management and general insurance, with worldwide total sales of £47.1 billion and funds under management of £402 billion at 31 December 2010.  Aviva is the largest insurance services provider in the UK and one of the leading providers of life and pensions products in Europe.

NDB Group is one of the largest financial conglomerates in Sri Lanka, operating regionally in Maldives and Bangladesh. The Group offers project finance, corporate banking, SME lending, retail banking, investment banking, stock broking, wealth management and insurance solutions under one roof. NDB Bank has an AA (lka) rating by Fitch Ratings Lanka and is amongst the best in the industry reflecting the bank’s strong financial profile in terms of its capital base, profitability and asset quality. NDB Bank is one of the highest capitalised private sector commercial banks in Sri Lanka.