Bank of Ceylon moves ahead on digital transformation

Now passengers of SriLankan Airlines can enjoy enhance purchasing power for any purchases from the airline’s ‘Serendib Treasures’ on-board duty free collection with credit or debit cards through the system developed in a partnership between the Bank of Ceylon and SriLankan Airlines. 

This system enhances convenience and real time processing that allows customers to make payments confidently for purchases for any amount by paying through debit or credit cards.

The agreement was signed between Bank of Ceylon General Manager D.M. Gunasekera and SriLankan Airlines CEO Captain Suren Ratwatte recently. 

“The in-flight real time Wi-Fi enabled POS transaction system is available to passengers of SriLankan Airlines from 1 August in celebration of the 77th anniversary of the Bank of Ceylon, which is focusing on sophisticated digital transformation of the bank,” stated Gunasekera.

Ratwatte said: “At SriLankan Airlines, we take customer service very seriously indeed, and this is yet another innovation by our talented team in partnership with the country’s largest bank, to provide more value addition to our passengers, giving them a more complete journey by providing seamless card transactions for duty free purchases.”

This new system will eliminate possibility of fraudulent transactions and also assures passengers that they are not vulnerable to card duplication or identity theft. 

SriLankan Airlines is one of the first few airlines in the world to use the latest GSM technology over Inmarsat’s Swift Broadband (SBB) service, operated in its newer I-4 satellites, to establish the connection between on-board POS device and ground Gateway server which is fast reliable and secure. 

The Bank of Ceylon is the fastest adaptor in the country to provide digitally enabled banking platform to its customers throughout the country. The bank made way to digital transformation with 24 hour banking SmartZones. 

The bank also introduced latest cash deposit machines and internet banking facilities and mobile-phone banking. 

It enabled digital modes empowering the bank’s customers to reach the bank 24 hours. 

The customers can reach the bank through digital and social media networks such as Facebook, Twitter, LinkedIn, YouTube and tri-language website.