Ceylinco General Insurance adds new revolution in industry

Ceylinco General Insurance CEO Ajith Gunawardena (third from left) gestures during the media briefing last week. Others from left are Ceylinco Insurance Director (Technical) Dr. Jagath Alwis, Ceylinco Insurance Head of Finance Himal Peiris, Ceylinco GeneraI Insurance Managing Director Patrick Alwis and Ceylinco Insurance Chairman J. Godwin Perera– Pic by Upul Abayasekara

• Launches Rs. 1 million cover for serious illnesses exclusively for Ceylinco VIP Policyholders

In a landmark move, Ceylinco General Insurance has announced yet another breakthrough in Motor Insurance – a Rs. 1 million cover that will reimburse medical costs incurred in the treatment of heart disease, cancer, kidney failure, stroke and  several other serious illnesses including heart attack and open heart surgery, major organ transplants, chronic lung and liver diseases, deafness, blindness, multiple sclerosis, paralysis, etc.  

Introduced as an exclusive benefit for Ceylinco VIP On The Spot policy holders, the new cover will be valid for new policies, while existing policyholders will be entitled to this new benefit from the date of their next renewal. 

In the case of individual customers, the insured will be entitled to this revolutionary benefit, while corporate customers or fleet owners must name an individual (user or driver) as beneficiary. For individual customers with more than one vehicle, the spouse or immediate family members could be named as beneficiaries. Similarly, comprehensive motorcycle and Three Wheeler policyholders will be entitled to a cover of Rs. 100,000 and third party customers too will benefit with a cover of Rs. 100,000.  

“As a company with an ear to changing customer needs, Ceylinco General Insurance does not rest on its laurels, but is constantly looking ahead to break new ground in its commitment to exceed customer expectations. 

In today’s complex world, it is all about delivering a level of service that delights customers. Ceylinco General Insurance has created a unique and unparalleled product that extends never-before-offered benefits to customers and keeps adding further value to it with revolutionary new benefits. Ceylinco General Insurance believes that ultimately customers will decide on the efficacy of the benefits!” said Ceylinco General Insurance CEO Ajith Gunawardena.

 “Considering ever-increasing medical costs, this benefit will undoubtedly ease the financial burden on our customers to a great extent. With Ceylinco VIP enjoying a major share of the vehicle insurance market, most Sri Lankan vehicle users will be entitled to this benefit, in addition to a host of other benefits they already enjoy, such as, if a brand new or an unregistered vehicle is condemned within two years of purchase, the company replaces it with a vehicle of similar make and model irrespective of the price escalation; a Rs. 4 million Emergency Hospitalisation Insurance Cover;  a similar replacement vehicle in the event the accident repair exceeds four days; emergency roadside assistance; personal accident cover of up to Rs. 200,000 for each passenger; the insured  value of  the vehicle increasing by 10% every year; a 10-year warranty for your vehicle against manufacturers defects, valid for the first 10 years from the year of manufacture; payment of lease instalments of up to two months in the event of a repair exceeding 30 days, etc,” said Managing Director Patrick Alwis.

Ceylinco General Insurance anticipates that this benefit, like all the other revolutionary and innovative services offered by them, will elevate the insurance industry in Sri Lanka to the next stage in its growth. Currently, Ceylinco Insurance maintains the country’s largest branch network for General Insurance, while also maintaining a 24-hour Call Centre that offers on-the-spot claim settlements for accidents and other services to customers, such as emergency roadside assistance. Ceylinco VIP Rest Spots located throughout the nation’s main highways extend customers the welcome opportunity to rest on long journeys. Ceylinco Insurance also pioneered the now widely used On The Spot claim settlement process, which gives the customer the freedom and flexibility to choose their motor insurance. Given its tremendous popularity, Ceylinco VIP On The Spot has time and time again been hailed by the regional and global insurance fraternity.