Ceylinco Insurance wins two Gold awards for fourth year at National Business Excellence Awards 2012

Emerging the winner in the ‘The Insurance Sector’ at the National Business Excellence Awards 2012 for the fourth year in a row, Ceylinco Insurance has once again reaffirmed company’s outstanding position as the torchbearer in the country’s insurance industry.

Ceylinco Insurance also bagged the Gold award for ‘Knowledge Integration,’ which is an award that recognises a corporate commitment to excellence in product and process innovation, not only in insurance but amongst companies engaged in all other industries and services.

Held for the ninth consecutive year in 2012, The National Business Excellence Awards are organised by The National Chamber of Commerce of Sri Lanka. The National Business Excellence Awards are widely accepted as one that truly measures corporate performance and business excellence among corporates.

Among criteria used for the selection process are a company’s commitment towards the country’s socioeconomic development and its ability to adopt efficient systems in running successful business operations.

The companies are also evaluated on adapting to proper business ethics and advocating best practices in corporate governance and transparency, reflecting sustainable market competitiveness and outstanding leadership skills and performance. The companies selected are further measured on the leadership roles they occupy in their respective industries.

Commenting on the achievement, Managing Director and Chief Executive Officer of Ceylinco Insurance – General Ajith Gunawardena said: “Winning two Golds reiterates our outstanding position in the corporate sector in Sri Lanka. Whilst maintaining a consistent level of customer satisfaction, we have always adhered to sound business and management principles. Winning the National Business Excellence Award four times in a row yet again truly displays the business excellence we have achieved in our industry. We share our success as always with our loyal customers, our shareholders who have placed immense trust and faith in us and of course, our team of committed employees who have always delivered a high level of service to our customers.”

Ceylinco Insurance has clearly reinforced its strong position as the industry leader for the eighth consecutive year with a recorded premium income of Rs. 19.8 billion in 2011. The company’s insurance premium up to the third quarter of 2012 exceeded Rs. 16 billion, for which the General Division contributed Rs. 8.3 billion.

Ceylinco Insurance General has always taken pride in its unmatched level of customer service. Having pioneered breakthrough customer focused services, such as On the Spot claim settlement, which is now partly followed by other companies in the industry, the company has continued its streak of developing innovative and customer-oriented services.

Ceylinco Insurance has extended the On the Spot claim settlement process to all insurance covers offered by the company – an industry first that has been recognised by local and global insurance companies for its outstanding success, On the Spot claim settlement remains hugely popular among customers for its efficient service delivery.

Ceylinco Insurance, Ceylinco Life, and Ceylinco VIP are recognised as among Sri Lanka’s most valuable and preferred brands and have bagged many accolades that confirm their status.

Ceylinco Insurance also has one of the largest sales teams in the country consisting of over 6,000 trained insurance professionals placed in over 300 branches of General insurance and 190 branches of Life Insurance located throughout the country.