Epic Branchless Banker well-received in Hanoi, Vietnam

Thursday, 21 August 2014 00:00 - - {{hitsCtrl.values.hits}}

The revolutionary channel innovation for banks, Epic Branchless Banker received tremendous attention at the ASEANFIC 2014 held recently in Hanoi, Vietnam. Over 300 bankers from Vietnam attended this conference. The presentation made by Epic Lanka Director/CEO Viraj Mudalige, covered several case studies to show how this innovative solution has helped many banks in the region to reach their customers cost effectively. Evolving from Asia Pacific’s most innovative banking solution Epic Branchless Banker can help financial institutions to extend reach by offering on-line real time banking to customers who are not required to visit banks. Banks can mobilise deposits and also recover their dues from clients in the field by issuing receipts, printed statements, pass book updates etc. This also eliminates various vulnerabilities faced by lending institutions in empowering their staff to engage in field collections as the amounts collected are immediately acknowledged.

The handheld digital devices used by the field officers communicate directly with the back end systems of the banks providing tangible evidence to the customers and making the field officers immediately liable for the collections eliminating room for any misappropriations. The features we offer are amazing and quite user friendly. The solution is foolproof and strictly adheres to regulatory guidelines, prevailing electronic transaction acts and highest international standards in electronic payments and security, Mudalige added. Speaking to the audience Epic Malaysia Sdn Berhad Business Development Manager Kenny Lee said how Epic Branchless Banker transformed BSN, the state savings bank in Malaysia with 350 branches to an institution with over 4,000 online real time access points within months provides ample testimony to justify the reliability of the solution. The initial investments are quite low and can be tailor made to the needs and specific capabilities of individual financial institutions. Our ability to customise the solution with ongoing systems and procedures makes implementation fast and hassle free, he added. With an impeccable track record of 16 years serving the banking and financial services industry Epic is regionally renowned for innovative software solutions that have changed the competitive landscape of the banking industry.