HNB Assurance ‘Takes on tomorrow’ with new Customer Service Centre in Colpetty

Monday, 4 November 2013 00:00 - - {{hitsCtrl.values.hits}}

Sri Lanka’s innovative Insurance solutions provider HNB Assurance has established a new Customer Service Centre to facilitate the provision of motor, general and life insurance solutions to its customers.

The new Customer Service Centre (CSC) is now located on Dharmapala Mawatha, Colpetty, Colombo 03 with an appealing exterior outlook and a fully functional interior décor to give customers a superior service. The new centre was ceremonially opened this week by HNB Assurance PLC Chairperson Dr. Ranee Jayamaha in the presence of a gathering of distinguished invitees. Accessibility This location was chosen for easy customer access for paying premiums, product inquiries and for obtaining quotations for insurance policies. Acceptance and issuance of policies, issuance of loans and surrenders, making any type of policy alterations, approving repair estimates, conducting vehicle inspections and issuance of claim payments are some of the main activities that are undertaken at this facility. A dedicated and friendly team of customer service representatives will be available to answer all insurance queries of customers and members of the public with clear guidance and explanations. This new CSC (Customer Service Centre) is situated at No. 51 A, Dharmapala Mw, and Colombo 3. It will be open from Monday to Friday from 8 a.m. to 7 p.m. and on Saturday from 8 a.m. to 1 p.m. onwards. Services Customers can pay their premium payments via cash, credit cards and cheques at this location. More details can be obtained by calling the 24-hour hotline on 0114883 883. HNB Assurance PLC is one of the fastest growing insurance companies in Sri Lanka with a network of 51 branches. HNBA is also rated within the Top 100 Brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance recently won an International awards for brand excellence and HR excellence and also won five main awards for its 2012 Annual Report at award ceremonies organised by the Institute of Chartered Accountants of Sri Lanka, ACCA Sri Lanka (Association of the Chartered Certified Accountants) and SAFA (South Asian Federation of Accountants).