HNB opens Customer Centre at the Ministry of Finance

In a bid to assist the Finance Ministry employees balance their work life with day-to-day responsibilities, Hatton National Bank opened its 252nd Customer Centre at the Finance Ministry premises recently. 

Minister of Finance Ravi Karunanayake ceremonially declared open the Customer Centre. A large gathering including HNB Managing Director/CEO Jonathan Alles, Secretary to the Treasury Dr. R.H.S. Samaratunga, senior Ministry officials and members of the corporate management of HNB were present at the occasion.  The new customer centre is geared to offer a host of financial services to staff members at the Finance Ministry.

Speaking on the occasion, Karunanayake said: “I am thankful to Hatton National Bank for coming forward to assist us create a conducive atmosphere for our employees to carry out their duties. HNB’s innovative and humane approach to business will add more value to all of them.” 

Commenting further the Minister stated: “We are at the moment transitioning through difficult times and we strive to establish policies to bring about consistency, coherency and confidence to take the country’s economy forward. We want you as a bank to help us to steer, clear off the difficulties and ensure that we are headed towards a better tomorrow.”

HNB will offer its full range of services at the new Customer Centre backed by the bank’s electronic banking channels, latest technology and customer-centric approach to banking that is synonymous with HNB. 

“The Ministry of Finance today joined a bank with a proud and unbroken tradition of 128 years built on safety and security. We’ve never stopped growing and we will continue to grow in strength in line with the changing financial climate. As the partner in progress of not only our customers but also the country as a whole, our best wishes and support are with the Government to steer the country and the people towards prosperous times,” commented Alles,

The opening of the new customer centre aligns with HNB’s strategy to provide exceptional services on a technology driven platform in important locations across Sri Lanka.

Hatton National Bank is a premier private sector commercial bank with one of the largest branch networks among private sector commercial banks, spread across the length and breadth of Sri Lanka and caters to all segments of the market through its diverse product and service offering. The bank is also involved in insurance and capital market operations in the country through its Group companies. 

As at end of 2015, the Group assets surpassed Rs. 750 b, while the Group recorded a post-tax profit of over Rs. 11 b for the year. In 2012 HNB became the first Sri Lankan bank to obtain an international credit rating and was assigned a foreign currency issuer rating of B1 on par with the sovereign rating by Moody’s Investors Service, while it has a national long term rating of AA- (lka) by Fitch Ratings (Lanka) Ltd.