NDB opens first digitised branch at Kandy City Centre

Wednesday, 27 August 2014 00:00 - - {{hitsCtrl.values.hits}}

NDB opened its first digitised branch at the Kandy City Centre (KCC) recently, marking the beginning of a new era of banking. The new branch is the 81st banking outlet to be added to NDBs island-wide branch network and is designed to offer the visitors with a novel banking experience, powered by the latest in information technology.

NDBs digital branch at the KCC, ‘NDB Connect’ is equipped with modern digital touch screens and self-banking features that are designed to make day-to-day banking faster and more convenient. Through the digital touch screens at the branch, customers would have instant access to a gamut of information that would help them make well-informed lifestyle decisions. Content hosted on these touch screens covers vital lifestyle topics such as; house purchase and home maintenance advice, savings and investment guidance, assistance with regard to child nutrition, disciplining and educating children, saving for children’s future, etc., along with a host of other helpful tips that aim to enhance knowledge of the visitors. The digital interface also hosts entertainment features such as games and fun-learning activities to engage with children visiting the branch. The content is hosted in all three languages of Sinhala, Tamil and English, effectively catering to the diverse clientele of the bank.

Commenting on this latest banking concept of NDB, Chief Executive Officer Rajendra Theagarajah said: “It is with great delight and pride that we present NDB Connect, the future of banking to the people of Sri Lanka. NDB Connect is an attractive and interactive banking concept that takes traditional branch banking to a new level; where the bank branch serves not only as a transaction point but goes a step further to identify the individual needs of its visitors and serves as a hub of knowledge. Through its self-help features and self-banking facilities, this digitised branch aims to share useful information, advice and tips related to day-to-day lifestyle and financial matters of our customers; thus helping them to enhance knowledge and guiding them towards making better decisions.” With the opening of the new branch in Kandy, NDB renewed its profound banking relationship with the individuals and businessmen in the area, opening its doors to the aspiring entrepreneurs to benefit from the bank’s customised Small and Medium Enterprise (SME) financing facilities and advisory services while inspiring individuals to reach their financial aspirations with ease. With the bank’s vast expertise and knowledge in SME financing, NDB Connect at the KCC will offer a range of SME banking solutions including short term working capital loans, supplier and distributor finance and long term funding which will be beneficial to the traders, distributors as well professionals and proprietors in the area. NDB’s newest branch NDB Connect located at L1-3, Level 1, Kandy City Center in Dalada Weediya, Kandy will be open 365 days and will operate with extended banking hours between 9 a.m. and 7 p.m. daily, delivering enhanced banking convenience to its clients.