NDB wins Best Use of Mobile in Finance Sector at SLT ZeroOne Awards 

NDB emerged the winner of the ‘Best Use of Mobile’ segment under the Financial Sector at the SLT ZeroOne Awards.

Sri Lanka Telecom Plc organised the SLT ZeroOne Awards 2016 as an initiative to recognise institutions, individuals and brands for achievements by leveraging digital technologies.

The award category ‘Best Use of Mobile’ entailed the effective use of the platform and required showcasing the innovation and forward thinking concept behind the execution whether it is engaging content, useful application, services or utilities. The judging criteria included the execution, which involves how the platform has been used or leveraged to meet the set objectives; innovation, which showcases the revolutionary concept behind the use of mobile in the campaign and outcome, where the KPIs are justified against the use of mobile objectives. 

NDB within this short span of time has provided support in changing the traditional means of banking and brought its banking services to the customer’s fingertips. With the NDB mobile banking app, customers now bank at their convenience and access their accounts and cards to carry out various secure transactions from any mobile device running iOS, Android or Windows. 

The NDB mobile banking app also reached Rs. 1 billion worth of mobile banking transactions in 2017. The bank introduced its user friendly mobile banking facility last year with the objective of bringing convenience and creating a trusted platform to carry out the day-to-day banking needs simply via a mobile device.  

Over the last four months the bank saw an increasing number of customers using the app.  NDB now bears witness to customers from many walks of life making use of its app to carry out their daily banking activities without a hassle. 

With the self-onboarding options available in the app, customers can register for mobile banking without having to visit a branch. It has allowed customers to instantly pay their credit card bills of other banks that have registered for CEFT without the hassle of travelling. With the convenient facility of recharging mobile connections, customers easily recharge the mobiles of their loved ones instantly from wherever they are at any time of the day. The app has also brought in great convenience to busy travellers who need guaranteed security for their credit/debit card transactions. With the NDB mobile banking app, customers now easily switch their credit/debit card on or off from wherever they are. With the many other options of banking such as fund transfers, paying utility bills and transferring money to any other bank, etc. customers now get more time to enjoy life without having to rush while saving both time and money.

The bank strongly believes in making financial services more accessible to the dynamic working population since they require the ability to access information on the move. In an era where practically everything has made its way onto mobile platforms and the internet, NDB has made it possible for the Sri Lankan banking sector to take a step forward in the digital arena by bringing in superior services through convenience and guaranteed security. NDB aims to enhance the app with timely features and add many more benefits to users in the near future. 

The NDB mobile banking app has won many accolades in the past for ‘Most Admired Mobile App’ at the Asian Customer Engagement Forum (ACEF) Awards in Mumbai, Best Use of Mobile Technology (Banking Industry) and Best Use of Mobile Technology in Financial Services at the South Asian Business Excellence Awards by the South Asian Partnership Summit (SAPS) and the World HRD Congress, Best Mobile Banking App Sri Lanka awarded by Global Finance Review England and runner-up for Best Mobile Payment Application of the Year awarded at the LankaPay Technnovation Awards.

NDB remains dedicated to bringing its customers one step closer to accomplishing their lifelong ambitions and uplifting their standards of living through the range of services that is accessible through its growing branch network. Further details on how to download the NDB mobile app and the bank’s many other products can be obtained from its 24-hour call centre by calling 0112448888.