NTB enhances customer convenience in Gampaha

Tuesday, 29 May 2012 01:47 - - {{hitsCtrl.values.hits}}

Nations Trust Bank is expanding rapidly and whilst taking 365day banking and extended banking hours across different geographies in the country the bank is also enhancing their existing branch network with more spacious branches and convenient locations. The refurbished Gampaha branch is now relocated at 112, Bauddhaloka Mawatha, Gampaha and creates an ambience that is warm, friendly and modern.

Nations Trust Bank branch in Gampaha will continue to offer the residential and business communities customized propositions to suit their financial requirements. Nations Trust Bank, being true to the vision of Making life simple by being the benchmark of convenience has provided a number of initiatives in the financial industry catering to varied customer needs. The Private Banking and Inner Circle Memberships, ‘Bank At Your Doorstep Service’, Personal Banking Centers at Keells Supermarkets, and‘Nations Business Centre’s are some of the key propositions launched in the market which has helped win over and maintain a strong and loyal customer base.

The bank has also embarked on services such as Remittances and Pawning across the branch network. The bank has tied up with several Remittance partners worldwide to offer seamless transactions to our customers to facilitate remittances from across the globe. Pawning services are also now being offered with access to this service 365 days of the year with extended banking hours.

Nations Trust Bank closed the quarter ending 31st March 2012, with a post tax profit of Rs. 406Mn surpassing the previous period by 8%. Current year quarter was driven by a noticeable growth in business volumes, modest growth in top line revenue and controlled growth in operating expenses. All business pillars contributed to PBT in equal measure resulting in a well balanced result. With the mandatory credit ceiling coming into effect, business portfolios were re-positioned to optimize returns in a controlled growth environment.

Saliaya Rajakaruna Director/CEO of Nations Trust Bank PLC commented, “I am happy to note that our customer base keeps growing in locations where we have been operating over the years. It is also noteworthy to say that this trend follows in all the new markets we have entered in to in the recent past. I am confident that this is a result of the excellent service we offer our valuable customers across our branches, Nations Business Centers and the Personal Banking Centers. I am confident in stating that our service levels are unprecedented and is second to none in the financial industry today”

The Bank now has 51 branches, 7 Personal Banking Centers, a 24 hour customer contact centre and is the sole issuer and acquirer for American Express® cards in Sri Lanka.